Latestarter, my main problem is that some of the pilots are young and cocky, and I am a 30 year old, military veteran, they disrespect you, and this hasn't just happened to me, I've talked to others who have had the same issue. They forget we are paying there salaries, and I have had to yell back on a few occasions. Emails sent to management are either unreturned, or deleted. Another issue is scheduling, they were closed on saturdays and sundays, we have fought for two semesters to fix this, and they seem to just now be budging. I have been requesting to have another flight school selection to give them rate competition. I know a student that had the VA post 9/11 bill put $10,000 in his account and he didn't have enough money to finish his private license, AND he passed every lessen the first try. I also know students who have failed a few lessons already before lesson 10, just to give you an idea. Its paid for hours right now, free for me except for the drive, thats what I have to tell myself. There are some quality instructors, but its luck of the draw. I would love to tell you more with names, but some of these people have to give me checkrides. I could tell you more, but it just depresses me. We are fighting to change things, and as far as I know, its just the houston location, I haven't been to sanford.