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I'm financing ATP via Sallie Mae and haven't had any problems so far. Rates and application details were about the same as Wells Fargo, the other one I bothered with. Notifications, processing times, etc have all been about as expected and acceptable. PM me if you want to know rates, etc.
With a lender of that size people are bound to have different experiences. I've been fortunate enough to be on the good side. Then again, we've had to play the student loan game before, so maybe we already knew the hoops to jump through and are able to head off potential issues before they crop up.
In any case, I wouldn't write them off... it can be tough to nail down a loan of that size since flight training is treated as a trade school instead of higher education. The options are far fewer and more expensive.