Flight Dispatcher 2

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Boeing Company Seattle, Washington:

Location Seattle, WA

Security Clearance Required? No Security Clearance Required

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Position Description

Communicates with engineers, flight crews and others to seek, identify and track specific flight requirements. Creates and adjusts flight plans. Coordinates, acquires and ensures delivery of assets (airspace, test equipment, use of airports) and arranges for simple flight operations (scheduled test flight). Participates in pre-mishap planning, training and practice alerts. Gathers information related to safety of flight and prepares information for briefing delivery to the flight crew. Acquires, distributes and interprets a wide variety of publications required to ensure safe flight and to comply with governmental regulations. Job requires FAA Aircraft Dispatcher certificate. Works under general supervision.



[ + ] Adaptability
Generally understands changes in own and others’ work-group tasks and situations as well as the logic or basis for change; generally seeks information about changes affecting own and fellow employees’ jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to work group members, direct supervisor, and occasionally members of others work groups. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.

[ + ] Communication
Generally clarifies purpose and importance; stresses major points; follows a logical sequence. Usually keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Generally seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.

[ + ] Customer Focus
Considers customers and their needs when performing and/or working with others on routine tasks; supports others and occasionally becomes directly involved in developing and sustaining customer relationships; assists more experienced employees in seeking information to understand customers’ circumstances, problems, expectations, and needs; prepares information which more experienced employees will share with customers to build their understanding of issues and capabilities; considers how day-to-day actions or plans affect customers; responds quickly to help others address customer needs and resolve problems.

[ + ] Decision Making
Recognizes a variety of issues, problems, or opportunities in own and occasionally in other work groups and determines whether action is needed; identifies the need for and collects information to better understand issues, problems, and opportunities. Generally integrates information from a variety of sources; detects general trends, associations, and cause-effect relationships. Creates relevant options for addressing problems/opportunities and achieving desired outcomes. Generally formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Generally includes work group members, direct supervisor, and occasionally members of others work groups in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.

[ + ] Initiating Action
Generally takes independent action when confronted with routine problems or situations. Implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action. Occasionally takes action that goes beyond job requirements in order to achieve objectives.

[ + ] Managing Work
Has a general sense of more critical and less critical activities and tasks; adjusts priorities when appropriate. Generally ensures that required equipment and/or materials are in appropriate locations so that own and others’ work can be done effectively. Allocates own time to complete work; tries to coordinate own and others’ schedules to avoid conflicts. Usually takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Uses time effectively and rarely allows irrelevant issues or distractions from interfering with work completion.

[ + ] Safety Awareness
Usually detects hazardous working conditions and safety problems; checks equipment and/or work area as required. Reports unsafe working conditions to supervisor/manager; makes basic recommendations to improve safety and security procedures; generally enforces safety regulations and procedures among fellow work group members and occasionally other internal employees. Generally monitors continued compliance of safety procedures after corrective action has been taken.


[ + ] Aircraft Meteorology
Basic knowledge of meteorology as applicable to aircraft operations (e.g., icing, turbulence, thunderstorms, fog and low ceilings, winds aloft, pressure pattern flying, the influence of terrain on meteorological conditions, general principles of weather analysis and forecasting).

[ + ] Flight Planning
Basic knowledge of domestic or international weather briefing folders, computer flight plans, and over flight coordination.

[ + ] Navigation Procedures
Basic knowledge of navigation procedures (e.g., Instrument Flight Rules [IFR], Visual Flight Rules [VFR]), air navigation facilities, and Air Traffic Control procedures.

Basic Qualifications For Consideration

Do you have flight operations experience?

Do you have a FAA Flight Dispatcher license?

Typical Education/Experience

Bachelor’s degree and typically 3 or more years’ related work experience, a Master’s degree and typically 1 or more years’ related work experience or an equivalent combination of education and experience.

Other Job related information

This position will primarily work out of the Flight Dispatch Office located at Boeing Field, Seattle, WA. However depending on workload, this position may be required to work at Payne Field, Everett, WA. While most support is provided during a normal first or second shift time period, duty day is flexible to enable support for customers’ departure needs including day and time. Applicant must be willing to work a flexible schedule. Flight Dispatch license and industry experience required. Normal duty hours will be first shift. Customer aircrews may elect to depart Seattle or Everett late at night or very early in the morning. While these departure times are not the typical operation, they are also not unheard of and will be supported when requested. Some overtime and rotational weekend shifts may be required. FOS experience desired, but not required.

  • Business Unit Engineering Ops & Tech
  • Division Boeing Test & Evaluation
  • Program Chief Test Pilot
  • Job Type Non-Management
  • Experience Level Career/Experienced
  • US Person Status Required? Yes

Closing Date: 11/04/2013about closing dates

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