Flight Bennies 101?

killbilly

Vocals, Lyrics, Triangle, Washboard, Kittens
Folks,

Can someone give me a 101-level description of how flight benefits work for spouses and family of your garden-variety regional pilot - both for the pilot and family?

I get that "non rev" means a pilot or family member may be able to get a seat on a flight on X-carrier(s) if one is available but I'm hazy on the details of how it works, if a spouse or family member can do that without the pilot, etc....I also understand that it varies with contract, etc.

Just looking to get a big-picture understanding. A dozen years on this site, you'd think I'd get this. Appreciate the help.
 
You get benefits for your immediate family, meaning your wife and kids. Some airlines allow you to designate someone else if you don't have a significant other. You can select one group of parents, in laws, etc.

You list through a website and get a standby boarding pass. You get whatever seats are leftover. You get pretty good at looking at flight loads in advance and planning your probability of making it.

Most carriers also offer Zed fares so you can buy a heavily discounted ticket on another carrier. My wife and I flew from London to Belfast on a Zed for less than $100 all in.

As far as priority goes, every place is different. I think wholly owned AA regionals get the same priority as mainline for a standby, so then it goes by your hire date. I was at Endeavor, and we were below all of the Delta employees, but above retirees.
 
You get benefits for your immediate family, meaning your wife and kids. Some airlines allow you to designate someone else if you don't have a significant other. You can select one group of parents, in laws, etc.

You list through a website and get a standby boarding pass. You get whatever seats are leftover. You get pretty good at looking at flight loads in advance and planning your probability of making it.

Do your designated family members get access to the load planning and seat websites? Or is that something you have to do for them?

Most carriers also offer Zed fares so you can buy a heavily discounted ticket on another carrier. My wife and I flew from London to Belfast on a Zed for less than $100 all in.

As far as priority goes, every place is different. I think wholly owned AA regionals get the same priority as mainline for a standby, so then it goes by your hire date. I was at Endeavor, and we were below all of the Delta employees, but above retirees.

Are Zed fares the same as ID90 fares? I'm assuming that if it's a "have to be on time" situation then the Zed fare is the way to go, and otherwise, if you're flexible, non-rev.
 
Do your designated family members get access to the load planning and seat websites? Or is that something you have to do for them?



Are Zed fares the same as ID90 fares? I'm assuming that if it's a "have to be on time" situation then the Zed fare is the way to go, and otherwise, if you're flexible, non-rev.

ZED fare is nonrev. Same as ID90. It’s just fare differences and the system of listing. But both cases, there needs to be a cabin seat open to get on.
 
That's new to me.

You can pay the fare and still not get a seat?

They are refundable. Usually they need to be refunded in a certain amount of time that varies by airline.

So if you don’t use them, you apply for a refund. I’m sure that’s all online now, but used to be done at a ticket counter.
 
That's new to me.

You can pay the fare and still not get a seat?

Typically on your own regional and mainline partner, listing is free for nonrev.

ZED and ID90 fares are Nonrev for other airlines. Say you work for a Delta regional, but want to fly on AA to London. Thats when you buy an ID90 (or ZED) and it’s all standby travel. A seat has to be open to get on. ID90 is 90% off published regular fare, it automatically calculates it and shows you the cost when you search the city pair. ZED fares are based on ZED low, medium, and high charts and each chart goes by mileage (eg, 0-499 miles, 500-999 miles, etc).

If you don’t get on, you can ask for refund online.


At your OWN airline, if you absolutely have to go, most have a confirmed discount program. At my shop it’s called CET - confirmed employee travel. It’s a confirmed ticket, at about 20% off the ticket price that regular people buy online.

I’m not aware of ANY confirmed travel for a discount for another airline separate from your own. Meaning I don’t work to AA so I couldn’t get an employee discount confirmed travel ticket.
 
ZED (Zonal Employee Discount) fares are based on network zones. This means that there are buckets for 0 to 500 mile flights, 501 to 1000, 1001 to 3000, etc ect. Within each zone bucket there are low, medium, and high fares. What you pay depends entirely on what your company negotiated with the other airline. For example with one company you may get a ZED low for you and your spouse but your parents use a ZED medium. For another company you at get a ZED medium and your parents have to use a ZED high and can only travel if you are traveling as well. Some companies will have business class ZED deals where instead of the normal ZED low, you can purchase a business class option using the ZED high price. You will roll back to economy if there are no business class seats but you don't get the fare difference refunded.

ID90s (and ID75s and IDxx) are an interline discount of XX% on the highest walk up economy fare. They tend to be more expensive and are being phased out across the industry. Other than that, they are the same as ZED fares.

In the bad old days you'd have to go to your airline's employee pass travel office and request a ID90/ZED fare for whatever airline(s) you wanted to travel on. In general ID90s were good for a specific route, and the ZED fare was good for a certain number of miles and could be used on multiple routes. They'd reach out to whatever airline you wanted to travel on that they had deals with (via teletype or something equally as ancient) and get authorization numbers. This could take a week or so. Then you'd get a paper ticket that you'd hand to the other airline you wanted to travel on when you got there, and they'd in turn issue you a stand by ticket. I remember going to Europe once with about 6 different ID90s to use in various combinations to get around. In the end, I only needed to use 2 of them and refunded the other 4 when I got home.

Now, (mostly) you can book your ZED/ID90 online as they are all electronic tickets. Each company is set up a bit different, and you may need to use one or more different websites to book different airlines. We have 2. One covers our internal non rev plus a few other domestic carriers, and then the other covers all of our remaining (114 at last count) ZED fare deals. Many are outdated though, as we still have deals with AirTran and Midwest Express in the system. Some of these portals allow you to create "guest" accounts for other people in your non rev profile. Some don't. Most company's have a policy against sharing your log in, but it's not uncommon to do so. You won't see specific flight loads for any carrier except your own, so you often times have to make educated guesses on how a flight looks based on a smiley face (happy/neutral/sad) or percentage of seats open system. These numbers can be wildly inaccurate, and it's not at all unusual to check before going to sleep and see a green smiley face, only to wake up to head to the airport and see a red frowning face.

Apps like StaffTraveler have made it easier as you can now post a load request and somebody at that company (who has access to their internal non rev system) will, in exchange for future use credits, look up the loads for you. This is borderline illegal in most company's policy manuals, but it doesn't seem to be a problem so far.

Like somebody else said, these seats are all standby. Your boarding priority is normally absolutely last (behind anybody travel standby who works for or is on buddy passes from that company). Your priority within the ZED fare world is normally based on time of check in, although some of the alliances give priority to fellow members. When I was part of the USAirways system, we got ZED priority on other *A member airlines. South African Airlines (no longer flying) had a deal with many carriers that you could buy confirmed (I think round trip) seats from JFK or IAD for like $600. There are also a few other carriers that have/had deals like that, but it's rare.

I've gotten to the point now, where I will buy tickets anywhere that we are going to be time restricted and then non rev when we have more time to spare. For example, we are going to Iceland with my Dad and his wife in October. We have a 4 day window to nonrev/zed fare from home to BOS, but I bought tickets for my wife and I from Boston to KEF because we have to get there the same time my dad does to start out drive. Coming home though, we are going to play the non rev game because we have options on pretty much any flight back to the States and then home. Sometimes it works out perfectly, and then some times you end up having to buy a last minute confirmed seat because it all falls apart.
 
@BobDDuck Excellent write up.

Do guys have kids?

With two young kids, I can't risk the standby game for them. Every time we fly LA to DTW or PIT, I buy confirmed tickets AND pay extra to pick their seats (three in a row). As they get older, I would then be okay with trying the nonrev game because it wouldn't matter if the mom isn't sitting with the kids. But given their current ages, they all have to sit together.
 
@BobDDuck Excellent write up.

Do guys have kids?

With two young kids, I can't risk the standby game for them. Every time we fly LA to DTW or PIT, I buy confirmed tickets AND pay extra to pick their seats (three in a row). As they get older, I would then be okay with trying the nonrev game because it wouldn't matter if the mom isn't sitting with the kids. But given their current ages, they all have to sit together.

We don't. Makes travel a bit more straight forward. Worst thing in the world is when you take a delay because somebody non reved with their three kids, and got 4 seats scattered all over the plane and are now flipping out that their 3 year old has to sit by themselves.
 
People talk crap about bennies but all of them, even buddy passes, are a great asset if you know how to use them. The game will take some time and effort to figure out, good to ask questions to people at the airline who travel a lot on their bennies, not so much people that just list in CASS. Remember with ZED fares that they are good for that entire mileage "zone", so say you're in SFO trying to get somewhere in Asia on a UA ZED and you miss NRT. Well, KIX is in that same zone, so you can re-list and try that flight with the same ZED ticket.

@BobDDuck Excellent write up.

Do guys have kids?

With two young kids, I can't risk the standby game for them. Every time we fly LA to DTW or PIT, I buy confirmed tickets AND pay extra to pick their seats (three in a row). As they get older, I would then be okay with trying the nonrev game because it wouldn't matter if the mom isn't sitting with the kids. But given their current ages, they all have to sit together.
That gets better, by the time I was 5, I was already sitting with strangers most of the time non-reving on UA and I was totally fine.
 
Remember with ZED fares that they are good for that entire mileage "zone", so say you're in SFO trying to get somewhere in Asia on a UA ZED and you miss NRT. Well, KIX is in that same zone, so you can re-list and try that flight with the same ZED ticket.

This isn't universally true, especially now that you can purchase ZEDs in real time. Many airlines will only accept a ZED on the specific segment that it was purchased for, even if there are other flights within the same zone with seats. Unscientifically, it seems that Asian carriers are more willing to take a ZED fare to any airport within the zone than European carriers are.
 
This isn't universally true, especially now that you can purchase ZEDs in real time. Many airlines will only accept a ZED on the specific segment that it was purchased for, even if there are other flights within the same zone with seats. Unscientifically, it seems that Asian carriers are more willing to take a ZED fare to any airport within the zone than European carriers are.

Pretty much. Try asking a foreign airline to accept this one ZED ticket for another city pairing because it’s the same zone, and it’s virtually almost always “please use your own airline’s internal travel system to make any changes and list on our airline…”

Same ZED tickets for same zone made sense back when it was paper tickets and the other airline would create a listing for you (manual process). Now with electronic ZEDs worldwide? Almost no such thing. Want to change your city pairing? Buy the new city pair, lists automatically, and then refund your older ZED ticket.
 
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