actually I don't think the story was informativfe enough. I know the spot was about 5 minutes and Charlie Gibson needs to say G'Night, but you think in the age of sensationalism, they might have stressed the urgency a bit more.
There was no information as to the reason why, addressing that the shortage is partly caused by the limiting hiring age. The applicant pool would grow if 30/31 was not the cutoff without previous hiring.
The experience level is being cut because of poor planning, which they never addressed and never mentioned anything about contract negotiations.
While it's good to get publicity, they could have done a much better job.
I did get a kick out of the FAA stating that he has no problem getting on a plane with his family. Neither do I. That's not the problem.