Emirates Catering

mrivc211

mrivc211

Well-Known Member
The argument on this forum(from the same people) is: Emirates has an unfair advantage over the legacies through cheap labor, low fuel prices....the list goes on and on. Here's just one example of how Emirates has invested millions of dollars in their catering dept.



The legacies (besides Delta which I think does a fair job in Business Elite) solution to catering for their pax is Gate Gourmet, which really means the nastiest, unhealthiest, CHEAPEST food possible.

Emirates built their own in house facility. Hired 450 chefs from around the world. Sourced the food from around the world. Sounds to me like Emirates has invested a significantly more amount of money than any of the legacies on controlling what they serve as well as the quality of their food.

When a typical Emirates passenger flies on EK, they look forward to the food onboard. Vast difference vs the legacy mentality.
 
The airline initially started up with a loan from Sheikh Mohammed. I believe it was $10M but @typhoonpilot can correct me if I'm wrong. Ever since that initial investment, the airline has been profitable.
 
Food and service are an area where US airlines are really falling behind. Comparing US airlines to European airlines, to avoid the government carrier argument, often the hard product is very similar. AA has, in my opinion, a better business class seat than BA. It's the food, beverage and service which lets them down.
 
mrivc211 said:
The argument on this forum(from the same people) is: Emirates has an unfair advantage over the legacies through cheap labor, low fuel prices....the list goes on and on. Here's just one example of how Emirates has invested millions of dollars in their catering dept.



The legacies (besides Delta which I think does a fair job in Business Elite) solution to catering for their pax is Gate Gourmet, which really means the nastiest, unhealthiest, CHEAPEST food possible.

Emirates built their own in house facility. Hired 450 chefs from around the world. Sourced the food from around the world. Sounds to me like Emirates has invested a significantly more amount of money than any of the legacies on controlling what they serve as well as the quality of their food.

When a typical Emirates passenger flies on EK, they look forward to the food onboard. Vast difference vs the legacy mentality.
Click to expand...

I'm not sure you're making the point you think you are.
 
One of the duty managers at SFO did his masters report on this subject. Something I learned from him was many of the families at the helm of the airline cross over into oil and other industries related to running the carrier. When airlines fuel hedged and oil plummeted in price, most were screwed, Emirates was forgiven and let "off the hook".

Stuff like that is the issue. Though I will point out that as 787s, A350s, and future economically viable ultra long range jets become more popular, much of the connecting traffic will no longer need to stop in DXB. Sure, if the price is right people will still connect. But I don't see EK being the size they are today or larger in Dubai 40 years from now. Unless they grow to start up other hubs outside of the UAE.
 
Seggy said:
I wonder what someone on here who disagrees with me on this subject would say about this...

https://www.rt.com/news/337128-emirates-pilots-fatigue-scandal/
Click to expand...


No need to wonder :)

I know that the flight and duty time squeeze has gotten progressively worse since I left over 2 years ago. Management have crossed the line and pilots are voting with their feet now.

It's actually very good that this issue has made the press. Hopefully it will create some positive change.

TP
 
I am hoping that they hiring market will stay competitive long enough that Emirates has to change the way that they manage their pilot staff. From a customer perspective.. One of the better customer experiences that I have had on an airline.
 
typhoonpilot said:
No need to wonder :)

I know that the flight and duty time squeeze has gotten progressively worse since I left over 2 years ago. Management have crossed the line and pilots are voting with their feet now.

It's actually very good that this issue has made the press. Hopefully it will create some positive change.

TP
Click to expand...
where are you now, TP?
 
mrivc211 said:
The argument on this forum(from the same people) is: Emirates has an unfair advantage over the legacies through cheap labor, low fuel prices....the list goes on and on. Here's just one example of how Emirates has invested millions of dollars in their catering dept.....
Click to expand...

Thats Dubai, everything looks nice as long as you don't look behind the scenes.....
 
American Airlines made $6 billion last year and serves absolute crap in first class, not to mention nothing in coach. Emirates invests in their product, American, United, and Delta (OK, they do, but not at the same level) are much more about keeping the $$ they have and their stranglehold on the domestic market.

Plus, no one can see how Emirates has built up a world wide hub/spoke system from their main hub. It's basically an ATL on steroids.
 
wheelsup said:
American Airlines made $6 billion last year and serves absolute crap in first class, not to mention nothing in coach. Emirates invests in their product, American, United, and Delta (OK, they do, but not at the same level) are much more about keeping the $$ they have and their stranglehold on the domestic market.

Plus, no one can see how Emirates has built up a world wide hub/spoke system from their main hub. It's basically an ATL on steroids.
Click to expand...


I ride in Delta business class quite often. Their movie and music selection pales in comparison to Emirates. I've written them about the complete lack of known classic rock on the rock music selection. It seems like they only put the absolute cheapest stuff they can find. I mean not one known band in the history of rock, except Bush. No Eagles, no Pink Floyd, no Zeppelin, definitely no Ozzie, Metallica, Guns n Roses, Van Halen, etc, just total crap music. Compare that to Emirates which has the entire history of Eagles, Pink Floyd, Zeppelin, Queen, etc. Literally every album they ever made.



Typhoonpilot
 
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