Does the TV show 'airline' do anything for SWA

Re: Does the TV show \'airline\' do anything for SWA

Happy employees equal better employees? Absolutely.

Why the 'expletive deleted' can't Harvard B-school figure that out...
 
Re: Does the TV show \'airline\' do anything for SWA

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Employees are supposed to be happy?

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I guess so!
 
Re: Does the TV show \'airline\' do anything for SWA

I dunna. I might be a little pissed off if I were a paying customer and I saw a non-rev sitting in a prime seat when I was stuck in a middle seat next to the lav.

But that's just me.
 
Re: Does the TV show \'airline\' do anything for SWA

Tony I see your point but you are assuming that those people did not pay for their seat.

Oh yeah, they pay. They pay with low wages. So-called "non-rev" benefits are figured on to the whole employee package. In addition, most airlines charged a reduced price for "non-rev" tickets.

I was on my way to Ireland once. I bought the "non-rev" ticket for $212 from the gate agent in Philly. Then I went ahead and purchased $150 first class upgrade ($75 each way). I asked the agent how it looked for getting first class? Her response was classic: "Hey you're a non-rev, I can't spend a whole lot of time on you."

There was nobody else around, no one in line.

I politely reminded her that I had just written her a check for $362. "I am no longer a non-rev Miss! USAirways just took a week's pay from me!"

She looked it up but I was appalled at her attitude.
 
Re: Does the TV show \'airline\' do anything for SWA

Think about Bubba and Aunt Bessie for a moment. They don't know what kind of wages the folks non-revving are getting. They don't care, either. In fact, if they know anything about those people's wages, it's that pilots are overpaid.

All they know is that Bubba and Aunt Bessie, who pay those people's salaries, didn't get on the plane before those people.

Ah, hell, it's not like I'll ever experience this. I don't do the cattle call. Maybe I should just stop bitching about it.
 
Re: Does the TV show \'airline\' do anything for SWA

I don't think the preboarding thing is much of an issue, because if you've ever noticed, half the plane preboards anyhow. Got eczema? Get in the preboard line! Got a 10 year old son? Come on over!
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(I am not making fun of those who are truly handicapped - there are people who are truly deserving of preboarding, but sometimes it seems like SWA's preboard policy is a bit liberal)

Sarah
 
Re: Does the TV show \'airline\' do anything for SWA

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Got a 10 year old son? Come on over!
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Have kids yet??
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Re: Does the TV show \'airline\' do anything for SWA

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Think about Bubba and Aunt Bessie for a moment. They don't know what kind of wages the folks non-revving are getting. They don't care, either. In fact, if they know anything about those people's wages, it's that pilots are overpaid.

All they know is that Bubba and Aunt Bessie, who pay those people's salaries, didn't get on the plane before those people.

Ah, hell, it's not like I'll ever experience this. I don't do the cattle call. Maybe I should just stop bitching about it.

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Is it me or do you have a problem with all the ways of the world?
 
Re: Does the TV show \'airline\' do anything for SWA

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Have kids yet??

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touche.
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But HECK no!
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Re: Does the TV show \'airline\' do anything for SWA

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Is it me or do you have a problem with all the ways of the world?


[/ QUOTE ]
It's you.
 
Re: Does the TV show \'airline\' do anything for SWA

Well, seeing how I'm saying I don't like the cattle call boarding of Southwest and how pretty much every other airline out there doesn't do it, I'm not sure how you can say that I've got a problem with the ways of the world.

But that's just me.
 
Re: Does the TV show \'airline\' do anything for SWA

Just get Elite status like I did. Now any time I fly NW or CO I pre-board, always have an assigned seat (usually in first class) and the FAs are all over the place offering to hang up my coat and serve me free booze.

All this for only 25,000 flying miles a year, which isn't very hard for me to rack up on personal flying alone!
 
Re: Does the TV show \'airline\' do anything for SWA

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Tony I see your point but you are assuming that those people did not pay for their seat.

Oh yeah, they pay. They pay with low wages. So-called "non-rev" benefits are figured on to the whole employee package. In addition, most airlines charged a reduced price for "non-rev" tickets.

I was on my way to Ireland once. I bought the "non-rev" ticket for $212 from the gate agent in Philly. Then I went ahead and purchased $150 first class upgrade ($75 each way). I asked the agent how it looked for getting first class? Her response was classic: "Hey you're a non-rev, I can't spend a whole lot of time on you."

There was nobody else around, no one in line.

I politely reminded her that I had just written her a check for $362. "I am no longer a non-rev Miss! USAirways just took a week's pay from me!"

She looked it up but I was appalled at her attitude.

[/ QUOTE ]




DID YOU GET A SEAT IN FIRST CLASS ON THAT TRIP??
 
Re: Does the TV show \'airline\' do anything for SWA

Yes I did. Well it was "Envoy" class and worth every penny of the $75.

Thanks for asking
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I'd like to see airlines treat their employees a little better, such as preferential exit row seating etc. I think the increased morale would be good for the industry and attract (and keep) a higher quality employee.

That's strictly a performance evaluation and nothing else, before the PC police jump on me.
 
Re: Does the TV show \'airline\' do anything for SWA

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I'd like to see airlines treat their employees a little better, such as preferential exit row seating etc. I think the increased morale would be good for the industry and attract (and keep) a higher quality employee.

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To a point. That's all good, until you've got a paying passenger who says, hey, why did that guy who's not paying for his seat (don't get started on the lower wages issue again, John, because we're talking the general public here who only thinks that pilots are overpaid) get a better seat than I did? Why can't I get that seat?

I figure if you're not paying for the seat with cash, you get what's left over. And if it's not a good seat, you're still going for no money.

I'd be more inclined to say to management, give your employees better health insurance, retirement, and so on. That will likely make them a lot happier than saying, hey, you get to preboard.
 
Re: Does the TV show \'airline\' do anything for SWA

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Is it me or do you have a problem with all the ways of the world?


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It's you.

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I never (well very rarely) see you guys start a legit post. But you are good at coming in and stirring things up. You're always on a soap box about something that is going wrong or how something could be better. I feel like you definately see the cup half empty!~
 
Re: Does the TV show \'airline\' do anything for SWA

Tony, one problem I see with your scenerio. How do they know that person DIDN'T pay for their seat? I know I don't go around broadcasting that I fly for free. SWA would yank my flight privleges in a heartbeat if I did. If average Joe and Betty don't know about the low wages, long hours, etc, then they probably have no idea that the person in their coveted seat did not pay for it.
 
Re: Does the TV show \'airline\' do anything for SWA

Actually, Tony raises a very good point.

Here's a little detail from the 'inside'.

We fought and fought our company over rest seats on international flights. "Business Elite" customers have a semi-flat capable seat, but the pilots and flight attendants wanted a crew rest seat that had more support for the legs and was flatter to be able to sleep lying down rather than 'barcolounger'-style.

The flat-out company refused.

It wasn't the increased cost.

It wasn't the lack of space.

It was the perception that an employee, even though he's in the passenger cabin during his international rest period, has a better, more capable seat than a paying passenger and the frequent fliers would have raised holy hell. I'm paying $7,000 and some EMPLOYEE (albeit a crewmember) has a flatter, more comfortable seat?

I'm not kidding folks.
 
Re: Does the TV show \'airline\' do anything for SWA

There's a board of very vocal frequent flyers called flyertalk.com. Check it out. Go to the UAL board, and look at what they say about "employee class."

And these are people who didn't even pay for the seat in business class, but who were hoping to use their miles to upgrade to it.

Me, personally, knowing what I know, if I'm in business or first and I see a pilot or flight attendant crash in a seat two rows over on an overseas flight, I'm inclined to figure that it's their rest period mandated by the regs and that I ought to leave them alone and feel good that their company is concerned enough about them to let them have the seat.

However, Joe Businessman isn't going to think that. He's going to think, that overpaid pilot is sleeping in a seat that my company had to pay $10K for. What's up with that?

Now, on Southwest, that may not apply, since you're not doing a 12 hour overseas flight. But you gotta be careful about how you deal with non-revs.

Besides, I kind of liked how United did it on the last trip I took with them. I had the exit row seat, and thought I had it all to myself. I was a happy camper!

And then, just before the door was shut, two very pretty flight attendants sat down next to me and I was even happier. But if they boarded first, I might not have been as happy.
 
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