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The Mark Travel Corporation Las Vegas, Nevada:
Showtime Tours is seeking a Dispatcher. We hire top talent to create the best products and deliver the highest level of customer service. The strength of our company is outstanding people caring about the people we serve. If you strive for excellence and have a high level of integrity, we’re interested in you!
The Dispatcher is responsible for assigning driver’s routes. Coordinates pick-ups and drop-offs according to customer needs and business demand. Answer customer’s questions as necessary, ensuring that excellent customer service is being provided. Develop and maintain positive relationships with drivers and other team members.
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Showtime Tours is seeking a Dispatcher. We hire top talent to create the best products and deliver the highest level of customer service. The strength of our company is outstanding people caring about the people we serve. If you strive for excellence and have a high level of integrity, we’re interested in you!
The Dispatcher is responsible for assigning driver’s routes. Coordinates pick-ups and drop-offs according to customer needs and business demand. Answer customer’s questions as necessary, ensuring that excellent customer service is being provided. Develop and maintain positive relationships with drivers and other team members.
- Receive and interpret reports regarding McCarran Airport passenger arrival and departure volumes by time of day, and schedules drivers accordingly.
- Reviews passenger volumes and schedules minibuses to meet the demands by zone and hotels to be served.
- Maintains constant communication via text messaging or radio communication with the drivers and airport coordinators to ensure airport service meets our Showtime Airport Shuttle operating agreement standards.
- Monitors driver and equipment safety requirements and makes necessary decisions regarding same. Provide logistical guideance and coordination at our airport location.
- Prepares Incident/Accident reports, as necessary.
- Assists office staff in administrative functions: answering phones, etc.
- Provides other assistance and coordinating as requested by management.
- Provide daily shift reports and updates as necessary.
- Ensure that all necessary information has been properly entered into dispatch software system.
- Must be able to utilize computer technology, such as Word, Excel, email, and other systems.
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Life Insurance
- Flexible Spending Account
- 401(k)
- Vacation and Holiday Time Off
- Tuition Reimbursement
- Travel Opportunities
- Team Member Referral Program
- Wellness Program
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