Dispatch Lead

NewsBot · Jun 16, 2023

flyExclusive Kinston, North Carolina: <div> <div>Summary and Objective The Dispatch Leads are responsible for overseeing the work of both the Dispatch Day Of Team and the Dispatch Planning Team. They verify that all work being done falls within company and FAA guidelines. They are the go-to for the Day Of Team and The Planning Team for any potential issues that need to be escalated. They will work hand in hand with the fleet managers and sales team when making changes to the schedule to verify legality and making sure it is operationally feasible to accomplish. They are responsible for releasing trips on the schedule after verifying that the trip is confirmed, any issues have been communicated to the proper teams, and the trip is legal.   Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. <ul> <li>Safety Review (weather at departure and arrival airports, weather along flight route, weather at alternate airport if needed, mechanical performance of the plane). </li> <li>Crew Review (verify that each crew member has the proper qualifications, ensuring they are getting the proper amount of rest and are being treated fairly keeping CRM (Crew Resource Management) in mind). </li> <li>Maximizing Efficiency (ensuring that quick turns are arranged when needed, fuel stops are at the best location with the best price, getting ahead of possible alternate airports that could be needed, handling all international trip planning including the customs and handling at each location) </li> <li>Cross Department Communication (working with their Dispatch Day Of and Dispatch Planner counter parts in communicating with maintenance control for scheduled maintenance events, communicating with the client services teams on planned or potential delays, communicating with the crew travel team for crew swap events and potential issues) </li> <li>Trip Release (verifying the legality, payment, and client confirmation of each trip prior to releasing. This includes verifying the accuracy of each trip matches all details provided to dispatch regarding service notes, passenger information, crew information, regulation status of each leg, fuel notes, and customs/handling information)</li> </ul>   Skills and Abilities: <ul> <li>Being a self-starter who is highly motivated with strong initiative</li> <li>Interpersonal skills with an emphasis on strong communication skills in both oral and written forms</li> <li>Effective time management </li> <li>Attention to detail</li> <li>Focus on excellence</li> <li>Adaptability</li> <li>Accountability and having hard conversations</li> <li>Other cognitive processing <ul> <li>Memorization</li> <li>Reasoning and connecting ideas</li> <li>Adept quick learning </li> <li>Problem finding and solving</li> <li>Multi-tasking</li> <li>Detail orientation</li> </ul> </li> <li>Knowledge of basic FAA Regulations and company GOM and OP Specs </li> <li>The ability to interpret a TAF (Terminal Area Forecast), METAR (Meteorological Aerodrome Report), NOTAM (Notice to Air Missions), TFR (Temporary Flight Restrictions </li> <li>Thoughtful consideration in flight planning taking the crews, clients, and aircraft in mind.</li> <li>Ability to work evenings, nights, weekends, holidays </li> </ul>   Competencies <ul> <li>Microsoft Office</li> <li>Airtable</li> <li>Basic understanding of Computer Applications and Data Entries </li> </ul>   Supervisory responsibilities <ul> <li>Supervising (supervising the Dispatch Day Of and Dispatch Planners work ensuring they are accurately adhering to the above descriptions for Safety Review/ Crew Review/ Maximizing Efficiency/ and Cross Department communication) </li> </ul>   Work environment <ul> <li>Typical office and computer lab environment with frequent interruptions.</li> <li>Exposure to loud noises including but not limited to airplane machinery and jet engines.</li> </ul>   Physical demands <ul> <li>Ability to see and hear clearly </li> <li>Ability to read, comprehend, and speak English clearly </li> <li>Ability to sit, stand, and walk for extended periods </li> <li>Ability to regularly lift/move up to 30 pounds </li> </ul>   Dress Code and Uniform <ul> <li>Well-groomed appearance</li> <li>Adherence to department dress code</li> </ul>   Travel required <ul> <li>Some, less than 10</li> </ul>   Required education and experience <ul> <li>High School diploma or Equivalent </li> <li>Excellent interpersonal skills </li> <li>More than proficient in data entry </li> </ul>   Preferred education and experience <ul> <li>Bachelor’s Degree </li> <li>1 to 3 years Aviation Experience </li> <li>1 year or more of Flight Dispatcher experience civilian or military </li> <li>Dispatch License </li> <li>Pilots License</li> </ul>   EEO statement flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.   Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </div></div>

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Dispatch Lead

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