Dispatch Desk SOP

[Aeroscout840]

Hey all! 2nd week of training and I'm lovin it. SO MUCH to learn and not just dispatch related stuff either. The company is basically an ACMI operation and has lots of client specific things to learn. Question: Is there such thing as a dispatch desk SOP? In the military we had an SOP for everything and I'm wondering if any one had a copy of one, or knows where I could get one as an example.

 

[izanti]

Hey all! 2nd week of training and I'm lovin it. SO MUCH to learn and not just dispatch related stuff either. The company is basically an ACMI operation and has lots of client specific things to learn. Question: Is there such thing as a dispatch desk SOP? In the military we had an SOP for everything and I'm wondering if any one had a copy of one, or knows where I could get one as an example.

Usually called a DPPM, Dispatchers Policies and Procedures Manual which gives step by step directions on how to do everything. Don't think you will get much luck finding any, these tend to be security sensitive if not confidential to the airline.

 

[pilotmike327]

Glad to hear things are going good :rawk:

 

[PlaneFan82]

Hey all! 2nd week of training and I'm lovin it. SO MUCH to learn and not just dispatch related stuff either. The company is basically an ACMI operation and has lots of client specific things to learn. Question: Is there such thing as a dispatch desk SOP? In the military we had an SOP for everything and I'm wondering if any one had a copy of one, or knows where I could get one as an example.

Glad to hear everything is going well. I think my biggest piece of advice that is not written in any manual is the classic mantra "Measure twice, cut once". When you are doing some long-haul flight planning, or even short-hauls, make sure everything you use logic when making decisions (i.e. routings, alternate choices, etc). There is nothing worse then making a decision "because it is legal on paper" and then having your co-worker have to deal with the fallout or having to completely re-do a release because you were in a hurry. Also...don't ever say you trust a TAF and that they are never wrong...just my opinion.

 

[pljenkins]

Also...don't ever say you trust a TAF and that they are never wrong...just my opinion.

Ever see a Russian TAF? 'Nuff said.

Best advice I can ever give a dispatcher is, trust your instincts. If something doesn't feel right, it's probably because it's not. Remember that you and the captain are in this thing together, so it pays to get him on the horn and talk over things. He'll appreciate knowing you're not just blindly sending him into a high pucker level situation without due diligence.

Proper Planning Prevents Piss Poor Performance!

Paul

 

[PlaneFan82]

I will tell you, that Japan and there NOTAMS are completely superfluous, and if you do not know any better, Japan basically closes down at 14z until 21z. What a PITA.