Delter debacle

Hacker15e said:
Either way, not their call once the teenager didn't show. You can't just substitute passengers at will without re-booking through the airline so the proper name is on the manifest.
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They didn't substitute a passenger. They just changed what a passenger was sitting on from a lap to a paid for seat.
 
NovemberEcho said:
They didn't substitute a passenger. They just changed what a passenger was sitting on from a lap to a paid for seat.
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No.

The seat was booked in the name of the teenager. The infant was a lap infant -- which has no right to a seat at all.

When the teenager doesn't show for the flight, then the seat is no longer in the control of the parents, and thus they can't just decide to switch their lap child to that seat.

Had they officially re-booked the seat in the name of their infant, this would be an entirely different story....but it isn't.

I think you and a lot of people seriously misunderstand what exactly it is you are "buying" when you purchase an airline ticket. You don't own the seat, nor are you even renting the specific seat.
 
Cptnchia said:
They paid for a seat for their teenage son. He rebooked and took another flight. Therefore, his "seat" was moved to another aircraft. They paid for three seats. One just happened to be on a different airplane.
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That is why I am asking if the seat was transferred or if they bought another ticket for the other flight. So far no one has answered that question. As I said many posts ago, then yes, the seat was not theirs.
 
Cptnchia said:
They paid for a seat for their teenage son. He rebooked and took another flight. Therefore, his "seat" was moved to another aircraft. They paid for three seats. One just happened to be on a different airplane.
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It wouldn't matter even if that didn't happen. Even if they'd bought a 4th seat on the other flight for the teenager, once the teener no-showed for the "3rd seat" it was no longer their seat to use unless it had been rebooked in the name of the infant.
 
Hacker15e said:
It wouldn't matter even if that didn't happen. Even if they'd bought a 4th seat on the other flight for the teenager, once the teener no-showed for the "3rd seat" it was no longer their seat to use unless it had been rebooked in the name of the infant.
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And that is the problem.
 
Hacker15e said:
It wouldn't matter even if that didn't happen. Even if they'd bought a 4th seat on the other flight for the teenager, once the teener no-showed for the "3rd seat" it was no longer their seat to use unless it had been rebooked in the name of the infant.
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That's what I just said.
 
NovemberEcho said:
And that is the problem.
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The problem being that you don't seem to have read the contract of carriage and understand what you are actually purchasing when you buy an airline ticket.

You seem to be of the belief that when you buy a ticket, that the seat is yours to do whatever you want with -- not use it so it remains empty, sub-let it to someone else, re-sell it, whatever.

Unfortunately, that's not what you are buying, so how you think it should work is irrelevant.

If you believe that to be a "problem", then don't buy a ticket and don't enter into that contract with the airline.
 
Hacker15e said:
The problem being that you don't seem to have read the contract of carriage and understand what you are actually purchasing when you buy an airline ticket.

You seem to be of the belief that when you buy a ticket, that the seat is yours to do whatever you want with -- not use it so it remains empty, sub-let it to someone else, re-sell it, whatever.

Unfortunately, that's not what you are buying, so how you think it should work is irrelevant.

If you believe that to be a "problem", then don't buy a ticket and don't enter into that contract with the airline.
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That contract of carriage IS the problem. The airline is selling the use of the seat. I pay to use the seat. The airline doesn't care what's in the seat. The contract of carriage exists as is so that the airline can sell the seat twice.
 
Hacker15e said:
If you believe that to be a "problem", then don't buy a ticket and don't enter into that contract with the airline.
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I also believe that to be a problem
Because it is the corporate greed that wrote the contract not the strive to provide awesome service and be paid for it.
 
NovemberEcho said:
And that is the problem.
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No it's not. The seat was in the son's name. His seat was transferred to a different flight. But you're saying the parents should get to do what they want with their son's original seat? That means a boarding pass has to be scanned. Said boarding pass is in son's name. Plane crashes. People die. Now they're saying "oldest son died." He's back at home saying "no no, I'm right here guys." Now the investigation has to try and figure out who was in that seat, as a boarding pass was scanned for a seat, in someone's name, who was never on the flight.
 
BigZ said:
Because it is the corporate greed that wrote the contract not the strive to provide awesome service and be paid for it.
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Again...contracts have two participants.

Consumers are free to take their dollars elsewhere if they don't like the contract that any of the airlines are offering. It is a decision made of freewill, and "corporate greed" has absolutely nothing to do with the decision made by a consumer.
 
NovemberEcho said:
That contract of carriage IS the problem. The airline is selling the use of the seat. I pay to use the seat. The airline doesn't care what's in the seat. The contract of carriage exists as is so that the airline can sell the seat twice.
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The contract says what the contract says. If you buy the ticket, you agree to abide by the contract of carriage, period, not what you think or wish the contract of carriage should say.

Don't like the terms of the contract? Don't enter into the contract.

Personal responsibility and due diligence.
 
NovemberEcho said:
That contract of carriage IS the problem. The airline is selling the use of the seat. I pay to use the seat. The airline doesn't care what's in the seat. The contract of carriage exists as is so that the airline can sell the seat twice.
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You're paying for A seat. Not THE seat. Are you going to throw a fit when you book 22C on a 737 and day of, due to maintenance or weather, they sub the 737 with an A320 and you're now in 19C instead? "But but but. I bought 22C on a 737. I'm not going on this flight now!!!1!"
 
Hacker15e said:
The contract says what the contract says. If you buy the ticket, you agree to abide by the contract of carriage, period, not what you think or wish the contract of carriage should say.

Don't like the terms of the contract? Don't enter into the contract.

Personal responsibility and due diligence.
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And I'm saying a contract like this shouldn't be allowed. Overbooking is theft, if not of money than of time.
 
NovemberEcho said:
No, that's not what I'm saying, as I've made clear several times already.
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Then what are you saying? Even if the parents bought the seat on the separate flight, they should get to do what they want with the seat on their flight that is still in the son's name?
 
B767 said:
You're paying for A seat. Not THE seat. Are you going to throw a fit when you book 22C on a 737 and day of, due to maintenance or weather, they sub the 737 with an A320 and you're now in 19C instead? "But but but. I bought 22C on a 737. I'm not going on this flight now!!!1!"
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I would if I paid for 3 seats and only got to use 2.
 
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