Delta Throws Pizza Party for Diverted Passengers

Sweet, now I'm late and have a 700 calorie diarrhea-inducing fat-bomb in my gut... but hey, thanks for that $4 perk Delta!
 
rframe said:
Sweet, now I'm late and have a 700 calorie diarrhea-inducing fat-bomb in my gut... but hey, thanks for that $4 perk Delta!
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Hate much? At least they made an effort. In this day and age of companies not giving a crap about their customers, Delta reached out and did something for their passengers who were having a crappy day. This is the first "good" press I've seen towards an airline in a very long time.
 
Good on Delta! That is good publicity, and I'm sure many passengers appreciated the thought. I highly doubt anyone force fed pizza to the unwilling. Flying a privilege and delays come with the territory.
 
Stomp16 said:
Hate much? At least they made an effort. In this day and age of companies not giving a crap about their customers, Delta reached out and did something for their passengers who were having a crappy day. This is the first "good" press I've seen towards an airline in a very long time.
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I just think it's sad that "good" press is buying pizza for some passengers.
 
I'm just happy it's got Delta attached to a good story.

A nice respite from the usual "single employee dicks something up, tarnishes the names of other 80,645 employees" story​
 
skypilot6 said:
How much was the delivery guys tip??
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eleventy million



In all seriousness though it fantastic that they went above and beyond for the passengers in TYS. I would be interested to know who's decision that was, station manager, or some one higher up the food chain at the company. In any case this is a small thing that goes a very long way in the way passengers and the public looks at a company. As others have said I think its unfortunate that this is "news" though. People should suck it up and be willing to pay a little more, and the airlines do things like this and improve the "experience" as well. Its a two way street.
 
Absolutely a nice gesture in a diversion where everybody's getting cranky and wants to get off soon but they aren't even back in the air for round two yet.


On the other hand...

Non-rev on a domestic flight overseas on a cheap ZED pass and they'll apologize at the ticket counter for "possibly not having a meal choice for you since you're a fairly late listing."

Get a slice of pizza on your flight here in the States? Makes the news.

Quite a contrast. o_O
 
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