///AMG
Well-Known Member
You're not wrong but...
haha I kinda thought that too reading the first part of Rich's post. But then I realized he was speaking more to the behaviors that make folks, particularly business owners/operators successful. I've found it is kinda hard these days to find folks that embody the attributes he mentioned, especially when it comes to labor-on-demand. Which I think in today's world roughly translates to "honest" and "quality work" without trying to fleece the customer for a shoddy job or unrealistic mark-ups that idiots just pay because they don't know better. I get it, everyone has to work a little harder to put food on the table these days, but a lazy work-ethic combined with self-entitlement to other people's money is not a recipe for repeat customers. Have run into this mentality more often than not in the last few years. I remember getting some work done on my house a few years ago, and I happened to ask for the receipts to double-check the parts cost. Turned out that they bought a whole bunch of stuff, and then returned a bunch of items that they didn't use. But included it all on the invoice. Lead/foreman guy was like "well maybe you could just pay it as a tip". Haha are you •ing kidding me? I think that's what a lot of us are used to working with these days. And no I did not pay for the supplies they didn't use.