Colleen B.
colleenb24@hotmail.com
PROFESSIONAL PROFILE
Flight Attendant. 10 Years Attendant Experience. Convair 580. BAE 146. Customer Sales. Demonstrator. Photo Set Manager. Caterer. Customer Support. Planner. Problem Solver. Multitasker. Negotiator. Amiable. Organized. Dependable. Flexible. Current FAA Certificate.
PROFESSIONAL EXPERIENCE
Flight Attendant, Alaska Airlines, Seattle, Washington May 2011-August 2011
- Successfully completed flight attendant training
- Current on 737-400/737-400C/737-700/737-800/737800ETOPS/737-900
- Flew online one month
Lead Flight Attendant, United Express/Aspen Airways, Denver, CO 1984-1992
- Responsible for passenger safety and comfort on BAE-146 and Convair 580 aircraft
- Demonstrated leadership during emergency situations, including landing gear failure and aircraft stall during inclement weather. Successfully prepared cabin for emergency landings.
- Safely reseated and reassured passengers during rapid decompression caused by cabin door seal
Flight Attendant, Sierra Pacific Airlines, Tucson, AZ 1978-1980
- Solo flight attendant on Convair 580
- Performed pre-flight checks, stocked aircraft supplies, provided passenger assistance while boarding
- Demonstrated flexibility to meet company needs by supporting unscheduled operations on short notice.
Sales Demonstrator/Educator, ASM Marketing/Provo Craft, El Segundo, CA 2010
- National Top Sales Award for sales of new craft machine (the Cricut Cake)
- Instructed customers on use of machine
- Demonstrated products in multiple store locations and craft shows
- Provided customer support for clients after purchase
Customer Service Manager, IPI Worldwide Photo, Phoenix, AZ 2008/2009 (seasonal)
- Set Manager for seasonal photo sets
- Hired, trained, and managed employees; created and maintained employee schedules
- Responsible for large crowd management
- Responsible for reconciling revenue and inventory daily
Catering Manager, Lovik’s Catering, Scottsdale, AZ 2007-2008
- Responsible for customer orders, delivery and setup
- Organized food purchases and food preparation for large events