broncoav8r
Well-Known Member
I have yet to have the Aviation Service department from Bose say the word "warranty" once in...well...ever. Even when I clearly sliced the cable in a jumpseat. Steps to fix my dumbass moment:
1) put pieces of headset in box (with provided label)...
2) Drop off headset.
3) wait for phone call telling me how many Benjamin's this is gonna cost me.
4) wait some more...
5) put on shocked face when email arrives with return tracking number.
6) two days later, take headset out of box, in literally like new condition.
My point here is, you can make your own parts, and that is pretty slick, but why would you, when the the factory experts will literally fix it for you in most cases, just because their reputation is more important in this small world than a couple extra bucks.
Literally a Bose customer for everything else...BECAUSE of how the Aviation Service Department treats its customers.
1) put pieces of headset in box (with provided label)...
2) Drop off headset.
3) wait for phone call telling me how many Benjamin's this is gonna cost me.
4) wait some more...
5) put on shocked face when email arrives with return tracking number.
6) two days later, take headset out of box, in literally like new condition.
My point here is, you can make your own parts, and that is pretty slick, but why would you, when the the factory experts will literally fix it for you in most cases, just because their reputation is more important in this small world than a couple extra bucks.
Literally a Bose customer for everything else...BECAUSE of how the Aviation Service Department treats its customers.
