Delta shoves ASA aside
Mainline staff to run affiliate's Atlanta ground operations
After years of watching Atlantic Southeast Airlines trail the pack in customer service rankings, Delta Air Lines said it plans to take over the "Delta Connection" carrier's ground operations at the Atlanta airport.
Delta said it expects to start running ASA gates, baggage handling, aircraft cleaning and most other nonflying tasks as of June 1.
The move means Delta will likely have to add a large number of employees at the Atlanta airport, although the company said it has not determined how many.
A Delta executive said he expects the "vast majority" to come from ASA's operations.
ASA currently has about 1,400 employees in Atlanta ground operations.
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