ManualDXer
Well-Known Member
Has anyone else had issues listing for the JS on Alaska? I am talking specifically in the scenario that it is your first flight of the day, not a connection since you would already be through security.
Their procedures for JS listing, as published on ALPA indicate that you list at the gate with the gate agent. However, you need to get through security somehow and as dispatchers we do not have the luxury of the KCM line. We must go through regular security and require a boarding/security pass of some form.
My dilemma both times I’ve flown Alaska was that the ticket counter agents know the JS listing procedure is to “List at the gate” so whenever I tell them I need a security pass at least to get through security they act like I’m in the wrong for even speaking to them about it. I do this for delta each time since they are also a “list at the gate” airline and they give me no trouble. I get they are different airlines so it’s different procedures but Alaska’s listing instructions just completely lack the fact we need something to get through security somehow.
The ticket agent was very unprofessional and kept interrupting me when I was just trying to explain myself respectfully and told me I had to list for a flight on my own airline to get through security, “we don’t do that” I was told, in reference to them printing me a security pass. Well what if my airline doesn’t fly to/from this airport, what then? I do know that some airlines have you list on MyIDTravel which will give you a security pass, this is not an option on Alaska with the “pilot commuting” option so idk the best way to handle this going forward. Luckily I was able to list for my airline to pass security this time around, but I just thought this whole experience was ridiculous and easily preventable, I’m sure they get their fair share of DX jumpseaters so this should be nothing new to them.
Sorry to rant, just wanted to see if others have experienced this or something similar, or with other airlines as well?
Their procedures for JS listing, as published on ALPA indicate that you list at the gate with the gate agent. However, you need to get through security somehow and as dispatchers we do not have the luxury of the KCM line. We must go through regular security and require a boarding/security pass of some form.
My dilemma both times I’ve flown Alaska was that the ticket counter agents know the JS listing procedure is to “List at the gate” so whenever I tell them I need a security pass at least to get through security they act like I’m in the wrong for even speaking to them about it. I do this for delta each time since they are also a “list at the gate” airline and they give me no trouble. I get they are different airlines so it’s different procedures but Alaska’s listing instructions just completely lack the fact we need something to get through security somehow.
The ticket agent was very unprofessional and kept interrupting me when I was just trying to explain myself respectfully and told me I had to list for a flight on my own airline to get through security, “we don’t do that” I was told, in reference to them printing me a security pass. Well what if my airline doesn’t fly to/from this airport, what then? I do know that some airlines have you list on MyIDTravel which will give you a security pass, this is not an option on Alaska with the “pilot commuting” option so idk the best way to handle this going forward. Luckily I was able to list for my airline to pass security this time around, but I just thought this whole experience was ridiculous and easily preventable, I’m sure they get their fair share of DX jumpseaters so this should be nothing new to them.
Sorry to rant, just wanted to see if others have experienced this or something similar, or with other airlines as well?
