I’ve seen automation work best on the repetitive parts, not the parts involving responsibility or unusual situations. In recruiting, software can search widely, remove duplicate applications, and summarize short video screens, but a manager still needs to judge context, communication, and whether someone is actually a fit. Dispatch seems similar: better planning tools may reduce workload, while weather, operational tradeoffs, and accountability still need experienced people.
An AI hiring agent that sends match scores and screening notes is useful for cutting down the initial pile, especially across countries, but I’d still want humans making the final call.
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