Cruise
Well-Known Member
and a minute later the call button lights up.
Me: Hello?
F/A: There is a passenger telling me the #1 engine (pax said #1) has a plug in the intake.
Me: Aroo?
The #1?....the left side?....
F/A: That's what he's telling me.
Me: Hold on.....I'll be right back....
Me to Capt: I tell him what's going on and we cancel the push and do a gate return.
Me to F/A: Hello.....yes, we're going back to the gate and we'll check it out. (knowing damn well there was no plug in the intake since I had just done a pre-flight).
After we get back to the gate I exit the plane and check out the #1 and the #2 just to be "extra cautious." Suprise, suprise, everything is perfectly fine and no plugs to be found.
I get back in the plane and speak with the passenger directly and ask him to point out what he was talking about. He tells me that when he boarded, there was a plug installed and he'd been watching it....no one had removed it since he's been on the plane. I explain to him everything is fine and then make a P/A using the F/A's intercom to the remainder of the pax that everything is fine......(except we're now over 1/2 hour late since, in that time, we lost our push crew and had to wait for them to return).
Moral of the story is basically to Cover Your A$$. The Capt. and I knew darn well there were no intake plugs installed....but, to keep everyone calm/ happy, we went back to the gate and checked everything out again. In the end, it all worked out with the exception of the late departure/ arrival.
Of course, this happened on the last leg of the last day of the week for us.....oh well.....that's just the way this week has been going. :insane:
Me: Hello?
F/A: There is a passenger telling me the #1 engine (pax said #1) has a plug in the intake.
Me: Aroo?

F/A: That's what he's telling me.
Me: Hold on.....I'll be right back....
Me to Capt: I tell him what's going on and we cancel the push and do a gate return.
Me to F/A: Hello.....yes, we're going back to the gate and we'll check it out. (knowing damn well there was no plug in the intake since I had just done a pre-flight).
After we get back to the gate I exit the plane and check out the #1 and the #2 just to be "extra cautious." Suprise, suprise, everything is perfectly fine and no plugs to be found.
I get back in the plane and speak with the passenger directly and ask him to point out what he was talking about. He tells me that when he boarded, there was a plug installed and he'd been watching it....no one had removed it since he's been on the plane. I explain to him everything is fine and then make a P/A using the F/A's intercom to the remainder of the pax that everything is fine......(except we're now over 1/2 hour late since, in that time, we lost our push crew and had to wait for them to return).

Moral of the story is basically to Cover Your A$$. The Capt. and I knew darn well there were no intake plugs installed....but, to keep everyone calm/ happy, we went back to the gate and checked everything out again. In the end, it all worked out with the exception of the late departure/ arrival.
Of course, this happened on the last leg of the last day of the week for us.....oh well.....that's just the way this week has been going. :insane: