FedEx external posting

A_plain_guy said:
Anyone else getting position no longer available when you apply?
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It may just be a glitch. We were just notified about it late tonight by the hiring manager. I’d try again tomorrow. If it’s still glitching up I’ll ask them about it. It had been just Internal candidates at first so maybe something is glitched up now that they made it external.
 
asapthat123 said:
It may just be a glitch. We were just notified about it late tonight by the hiring manager. I’d try again tomorrow. If it’s still glitching up I’ll ask them about it. It had been just Internal candidates at first so maybe something is glitched up now that they made it external.
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Thank you very much for this info.
 
A_plain_guy said:
Interesting. Never heard of that. So do most people who start as domestic recovery hope to move to actual dispatch position? It sounds like two different jobs
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They fill what they need at the time. Service recovery and dispatchers are all “GOC Specialists” and have the same base pay. (The overrides are a little different). Service recovery is more of what you might consider “flight coordinators” at other airlines.
Monitoring delays, swapping a/c, setting up adhoc flights, etc etc.
But FedEx requires all GOC specialists to have a dispatch license. You can move from service recovery into dispatch if you desire, usually after a year in the position if there’s a “flight” opening. Some people get in the Service Recovery side and decide they like it so they stick with it. Service Recovery people still have to go through dispatch OJT and a desk check albeit a little more accelerated training. Service Recovery still has to do an annual FAM ride like the dispatchers.
 
asapthat123 said:
They fill what they need at the time. Service recovery and dispatchers are all “GOC Specialists” and have the same base pay. (The overrides are a little different). Service recovery is more of what you might consider “flight coordinators” at other airlines.
Monitoring delays, swapping a/c, setting up adhoc flights, etc etc.
But FedEx requires all GOC specialists to have a dispatch license. You can move from service recovery into dispatch if you desire, usually after a year in the position if there’s a “flight” opening. Some people get in the Service Recovery side and decide they like it so they stick with it. Service Recovery people still have to go through dispatch OJT and a desk check albeit a little more accelerated training. Service Recovery still has to do an annual FAM ride like the dispatchers.
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Interesting info, thanks for the clarity. Curious if these are vacancies because of holiday/end-of-year retirement, as neither FedEx nor UPS post these kinds of (external) openings very often.

Again, good luck all.
 
Burrito said:
Interesting info, thanks for the clarity. Curious if these are vacancies because of holiday/end-of-year retirement, as neither FedEx nor UPS post these kinds of (external) openings very often.

Again, good luck all.
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From what I have gathered, they go through internal rounds first before going external. It’s probably for retirements. Both of them went through explosive growth during the pandemic and hired enough for a couple of years. If they’re hiring externally, they either couldn’t fill it from within their ranks or maybe want outside talent.

Overall, it seems like a decent gig... Someone from my major went. I heard they routinely have about 20 flights to release and another 25 or so to flight follow during their push. Seems a bit high for heavy metal. I’m sure they could hire more to bring those numbers closer to the rest of the majors.
 
asapthat123 said:
They fill what they need at the time. Service recovery and dispatchers are all “GOC Specialists” and have the same base pay. (The overrides are a little different). Service recovery is more of what you might consider “flight coordinators” at other airlines.
Monitoring delays, swapping a/c, setting up adhoc flights, etc etc.
But FedEx requires all GOC specialists to have a dispatch license. You can move from service recovery into dispatch if you desire, usually after a year in the position if there’s a “flight” opening. Some people get in the Service Recovery side and decide they like it so they stick with it. Service Recovery people still have to go through dispatch OJT and a desk check albeit a little more accelerated training. Service Recovery still has to do an annual FAM ride like the dispatchers
Click to expand...

asapthat123 said:
They fill what they need at the time. Service recovery and dispatchers are all “GOC Specialists” and have the same base pay. (The overrides are a little different). Service recovery is more of what you might consider “flight coordinators” at other airlines.
Monitoring delays, swapping a/c, setting up adhoc flights, etc etc.
But FedEx requires all GOC specialists to have a dispatch license. You can move from service recovery into dispatch if you desire, usually after a year in the position if there’s a “flight” opening. Some people get in the Service Recovery side and decide they like it so they stick with it. Service Recovery people still have to go through dispatch OJT and a desk check albeit a little more accelerated training. Service Recovery still has to do an annual FAM ride like the dispatchers.
Click to expand...
So in theory if you wanted to eventually move onto the dispatch side would you say this is a good avenue to go down for an external candidate? In addition if you did eventually go to the dispatch side how much more training is involved aside from what you initially get with this position?
 
AlternateRequired said:
So in theory if you wanted to eventually move onto the dispatch side would you say this is a good avenue to go down for an external candidate? In addition if you did eventually go to the dispatch side how much more training is involved aside from what you initially get with this position?
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I would think so. I mean you’re essentially making the same money and you have the same title and flight benefits. I have watched several service recovery people move to dispatch. Also, if you eventually want to move up to a manager position, having both flight and service recovery under your belt would be a bonus in their decision making.

Talking to one of the service people this week, they said the OJT isn’t really accelerated. That they still had to do the full desk check and then they had to do additional training for the service recovery side, so the training is actually a bit longer.

Occasionally I have seen some service recovery groups just have to do observations with dispatch and not necessarily a full desk check before they were allowed to start service recovery training. The requirements have occasionally changed. I am not sure what the circumstances were behind that. But as of now I believe you have to do the full dispatch OJT training and desk check that any of the dispatchers would…then you’d go to additional service recovery training. I’ve never been in service recovery so my knowledge about it may not be fully complete. Just passing on what I know from what I’ve seen and talking to some people.
 
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