You mean, basic human decency trumps worrying about a lawsuit?This makes me mad. I've seen something on my own jet, we had a "carry off" and no one told the station. So the cabin crew stood around complaining about the passenger within earshot of them. I went and got the aisle chair, helped the passenger into it and carted them off the jet to their wheelchair. Then had a chat with my crew. I'm sure I'm on some flight attendant "• captain list" for doing that, of course, but good grief, it's not like the passenger CHOSE to be disabled, they probably dream about deplaning with everyone else and not causing a stir.
"If you drop her, she can sue you"
"don't care"
Once upon a time, on this very forum, there seemed to be a consensus that doing things like helping with bags or getting wheelchairs…..is basically doing someone's else’s potentially union protected job as well as risking an injury not covered by workers comp. That you as a pilot should do your job and stay out of other people's jobs. That as a professional air line pilot, you aren’t there to push wheelchairs, to help clean up the cabin, to toss bags, etc... that doing other people’s jobs undermines your own profession, while infringing on other employees jobs.
If I remember right, the general idea was that as a Captain, it’s not your job to do everyone else’s job on the airport.
Is this not the general consensus anymore?
There does come a point where, by doing someone else’s job, you’re making up for the Company’s systemic failure to address a thing, and no amount of (eventually) round-filed FCRs will result in a change, because it’s simply being handled: just not by who should be handling it.You mean, basic human decency trumps worrying about a lawsuit?
I know y’all recruitment types don’t appreciate wheelchair stories. That precludes me from telling my story about the time past midnight in ATL (IYKYK) I had to go find not 1, not 2, but 5 wheelchairs. Had to walk the entire D terminal. One FA started to help me push people to the top. The rest of the crew and gate people weren’t gonna do it, and I couldn’t just leave them there.I may, or may not do something outside my job description (on a case-by-case basis) to serve a customer.
What I WON’T do, is walk off the jet, whistling, while something that needs to happen (like taking care of a customer) is not happening.
I’ll stay and ensure it gets handled properly, and apply pressure where necessary.
That’s just me.
I LOVE a good wheelchair story!!!I know y’all recruitment types don’t appreciate wheelchair stories. That precludes me from telling my story about the time past midnight in ATL (IYKYK) I had to go find not 1, not 2, but 5 wheelchairs. Had to walk the entire D terminal. One FA started to help me push people to the top. The rest of the crew and gate people weren’t gonna do it, and I couldn’t just leave them there.![]()