Delta meltdown part...4?

Derg said:
Again, how did that go over when you interviewed? :)
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Again, I must have missed the "would you work for free to fix our screw up" question. Have I gone out of my way while at work to help passengers? Absolutely, and I will continue to. What I won't do is come to work without being compensated. This isn't a pilot issue because no flight crew members are being asked to.
 
ian said:
Again, I must have missed the question "would you work for free to fix our screw up" question. Have I gone out of my way while at work to help passengers? Absolutely, and I will continue to. What I won't do is come to work without being compensated. This isn't a pilot issue because no flight crew members are being asked to.
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Beacon's off, doors open and there's a stroller a family is waiting for in the bin, you're not being paid to retrieve it or do you even retrieve it at all if you're available? No, it isn't your job but I gather you were probably asked about a similar customer service issue during the interview.

If "Hey, if you're free and if you have interest, we could really use the help at ATL to direct passenger traffic" is unsavory, I'd suggest withholding that opinion until the operation is stabilized. Otherwise, you're walking up to a line of people bagging sand during rising flood waters and declaring "I hope you guys are getting overtime!"

No one asked you to fly a jet for free. If I were sitting around ATL (perish the thought) and I was free, yup, I'd have volunteered for a couple hours because that distressed passenger is someone's parent, child, or family member.
 
Derg said:
Beacon's off, doors open and there's a stroller a family is waiting for in the bin, you're not being paid to retrieve it or do you even retrieve it at all if you're available? No, it isn't your job but I gather you were probably asked about a similar customer service issue during the interview.

If "Hey, if you're free and if you have interest, we could really use the help at ATL to direct passenger traffic" is unsavory, I'd suggest withholding that opinion until the operation is stabilized. Otherwise, you're walking up to a line of people bagging sand during rising flood waters and declaring "I hope you guys are getting overtime!"

No one asked you to fly a jet for free. If I were sitting around ATL (perish the thought) and I was free, yup, I'd have volunteered for a couple hours because that distressed passenger is someone's parent, child, or family member.
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Again, like I've said I've done that before and I won't hesitate to do it again. Let me guess, you are okay with the latest press release blaming the cancelations on FAR rest requirements and lack of available crews? Tell that to the hundreds of pilots and FAs sitting in the crew rooms waiting on assignments and volunteering to fly anything since they were on rotations and getting rerouted anyways.

You guys all say CC is an echo chamber yet here seems like one the exact opposite. Some members act like SJI can do no wrong and defend it to the death when we do screw up. Like I've said before I enjoy working for this company and think it's a great place to be but call a spade a spade...We screwed up royally on this one and the way management is handling the situation isn't helping.
 
Crikey the mindset of some of you. I guess theres a reason why some go corporate and some go airline. Some of y'all wouldn't survive a week flying non-121. Its not just passenger service either. When Sandy hit the entire pilot group and even some family members drove to the hangar to bag sand and try to protect the hangar from the impending storm. Did we expect a pat on the back or some sort of compensation...nope..part of the job..the collective good. Also reminds me of a time when I was flying for ASA. We had a PS trip on a full RJ. Jumpseat was open and the skipper refused to sit there, said he was on company business and he was sitting in the back. Given the choice to strand a passenger or sit in the jumpseat, I took the latter. Drove the skipper mad, and he actually tried to convince me what I did was a horrible thing. We never saw eye to eye on that...I couldn't understand how spending an hour in the jumpseat to position for a trip the following day and allowing a passenger to get home, didn't make sense.

Passenger/Customer service in my world is a completely different thing than you 121 guys..you're all contract this and contract that and screw the man...do you even enjoy flying airplanes?
 
ian said:
Oh look you are on your pedestal again....Is the peach corps volunteer only? Yes it is. Is there anything wrong with volunteering? No. But there is something wrong with the company asking people to volunteer to fix this message when most of it isn't weather related. Remember when you tried to call me out on Facebook but couldn't back it up with any proof? I do. Nice try.
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Off the rails... @Derg nailed it. You've got a long history of being triggered... though you did legit get hosed on the SLC bid, so there's one! :)


Nice touch by C66 btw. Let's see if the company makes it right by not lying about it being caused by crew rest issues....

April 10, 2017
Fellow New York Pilots,
In light of the recent systemwide IROP, we want to thank you for your tirelessefforts on the line. We commend you for your professionalism, exceptional volunteerism, and going the extra mile to get the jobdone. What is especially noteworthy is your commitment to Delta, and your selfless desire to help others out of the goodness of your hearts, whether they were passengers or fellow employees. Time and time again, we heard from fellow pilots asking, “what can I do to help?” A recent article
in the Atlanta Journal Constitution referenced a written public statement by Delta pointing to a lack of available flight crews as a contributing factor to the meltdown, and has been picked up by major national news outlets:
“The company apologized in a statement, saying that the ongoing disruptions were a result of limited availability of flight crew, whose working and rest hours are mandated by law for safety reasons.”
To respond that we are disappointed by this report would be a massive understatement. Not only were you, the flight crews, instrumental in recovering the operation, you deserve public praise rather than blame. We wholeheartedly disagree with the company’s assessment and are concerned with the leadership displayed during this meltdown and how you were portrayed to the passengers and public. We humbly ask that our leadership make this right and defend its employees.
Fraternally,
Tom, Hesham, and David
 
ian said:
Again, like I've said I've done that before and I won't hesitate to do it again. Let me guess, you are okay with the latest press release blaming the cancelations on FAR rest requirements and lack of available crews? Tell that to the hundreds of pilots and FAs sitting in the crew rooms waiting on assignments and volunteering to fly anything since they were on rotations and getting rerouted anyways.

You guys all say CC is an echo chamber yet here seems like one the exact opposite. Some members act like SJI can do no wrong and defend it to the death when we do screw up. Like I've said before I enjoy working for this company and think it's a great place to be but call a spade a spade...We screwed up royally on this one and the way management is handling the situation isn't helping.
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No, separate issues and that's being addressed.

Yes, our airline screwed the pooch absolutely. Bitching on the internet about the Peach Corps and does nothing, @ian, especially when it's clear you went dramatic before actually reading (and understanding) what it was.

Your competitors thank you.

This is who you work for now and there are a lot of people that wouldn't have had a second thought about lending a hand in ATL who haven't gotten a bite from pilot selection.

This is my house for the next 20 years and sometimes the faucets leak or the dog craps the carpet or I might get a bee infestation but at the end of the day, I live here.
 
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PeanuckleCRJ said:
Off the rails... @Derg nailed it. You've got a long history of being triggered... though you did legit get hosed on the SLC bid, so there's one! :)


Nice touch by C66 btw. Let's see if the company makes it right by not lying about it being caused by crew rest issues....

April 10, 2017
Fellow New York Pilots,
In light of the recent systemwide IROP, we want to thank you for your tirelessefforts on the line. We commend you for your professionalism, exceptional volunteerism, and going the extra mile to get the jobdone. What is especially noteworthy is your commitment to Delta, and your selfless desire to help others out of the goodness of your hearts, whether they were passengers or fellow employees. Time and time again, we heard from fellow pilots asking, “what can I do to help?” A recent article
in the Atlanta Journal Constitution referenced a written public statement by Delta pointing to a lack of available flight crews as a contributing factor to the meltdown, and has been picked up by major national news outlets:
“The company apologized in a statement, saying that the ongoing disruptions were a result of limited availability of flight crew, whose working and rest hours are mandated by law for safety reasons.”
To respond that we are disappointed by this report would be a massive understatement. Not only were you, the flight crews, instrumental in recovering the operation, you deserve public praise rather than blame. We wholeheartedly disagree with the company’s assessment and are concerned with the leadership displayed during this meltdown and how you were portrayed to the passengers and public. We humbly ask that our leadership make this right and defend its employees.
Fraternally,
Tom, Hesham, and David
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A long history of being triggered? Yeah right. And after today's drop only about 4 more new hires to get me to the % I bid :)
 
Derg said:
No, separate issues and that's being addressed.

Yes, our airline screwed the pooch absolutely. Bitching on the internet about the Peach Corps and does nothing, @ian, especially when it's clear you went dramatic before actually reading (and understanding) what it was.

Your competitors thank you.
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Again, you are talking out your rear. I'm not bitching about the peach corps. I'm bitching that instead of bringing people in to work overtime and actually remedy the situation for our passengers, our management team instead asked for volunteers. Spoke with a really good friend in tracking and they tried to be proactive about it but were shot down. It's the decisions our bean counters are making that our competiton thanks us for.
 
ian said:
A long history of being triggered? Yeah right. And after today's drop only about 4 more new hires to get me to the % I bid :)
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Oh lord, Brian's still using that word "drop"? Gah!
 
ian said:
Again, you are talking out your rear. I'm not bitching about the peach corps. I'm bitching that instead of bringing people in to work overtime and actually remedy the situation for our passengers, our management team instead asked for volunteers. Spoke with a really good friend in tracking and they tried to be proactive about it but were shot down. It's the decisions our bean counters are making that our competiton thanks us for.
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From the comfort of your couch, how did you assess that they didn't bring in people to work overtime? You're reacting to an assumption, thus, "triggered".
 
Derg said:
From the comfort of your couch, how did you assess that they didn't bring in people to work overtime? You're reacting to an assumption, thus, "triggered".
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There are these things called cell phones. They let you talk to people when you aren't at the same physical location as them. Remember that part about when I said I have a good friend that works inside the OCC?
 
So your "friend" in crew tracking has the ability to track ACS staffing and overtime in a different division from a building North of the airport.

That's some cellphone! I gotta get me one of them.
 
ian said:
A long history of being triggered? Yeah right. And after today's drop only about 4 more new hires to get me to the % I bid :)
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Well dang, you didn't get screwed there either. :D

On topic, I'm very intrigued as to if the company will do the right thing and address the fact that thousands of flight crews were ready and waiting to work but couldn't because IT is such that they could not communicate with the company.
 
PeanuckleCRJ said:
Well dang, you didn't get screwed there either. :D

On topic, I'm very intrigued as to if the company will do the right thing and address the fact that thousands of flight crews were ready and waiting to work but couldn't because IT is such that they could not communicate with the company.
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Only a few more classes before the next AE so it might actually pan out


And I doubt it. Seems they have already drawn their line in the sand. I would have thought if a retraction was coming out it would have today.
 
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