Communicating With Passengers

SeanD said:
This whole thing sounds like a complete nightmare. Its bad enough when they bug you at the airport, I cant imagine some of the stupidity spuddering out of those mouths while in the air. There is just something about flying on a jet that turns most people into sock puppets and many pilots simply aren't good with people.
Click to expand...

I actually like the ability to communicate with the Pax. I let them know there is some headwinds or weather enroute. I try to let them know we are an hour out and double check their transportation needs when they arrive so I can call the FBO.

Maybe it's because I am often single pilot and am just bored and want someone to talk to. I also pride myself on customer service. If I am busy flying the plane at the time, I'll let them know.
 
FlyingScot said:
I actually like the ability to communicate with the Pax. I let them know there is some headwinds or weather enroute. I try to let them know we are an hour out and double check their transportation needs when they arrive so I can call the FBO.

Maybe it's because I am often single pilot and am just bored and want someone to talk to. I also pride myself on customer service. If I am busy flying the plane at the time, I'll let them know.
Click to expand...
Agreed!
When things go well at both ends, it just makes my job easier. This only happens by talking to them. They understand that when I hold up a finger (not THAT one!) I'm busy and will get right back to them.
 
FlyingScot said:
I actually like the ability to communicate with the Pax. I let them know there is some headwinds or weather enroute. I try to let them know we are an hour out and double check their transportation needs when they arrive so I can call the FBO.

Maybe it's because I am often single pilot and am just bored and want someone to talk to. I also pride myself on customer service. If I am busy flying the plane at the time, I'll let them know.
Click to expand...

I'll usually strip down to my underwear, eat breakfast cereal out of a bowl and patch in cartoons on my PFD. I really don't want any visitors.
 
I also like to go back and check on the passengers, confirm transportation, etc...
One thing I like to do is combine these conversations with some deep knee bends and stretching, also I take the opportunity to pick up any carpet fuzzies or other things, blow my nose and wipe down the galley counter, cabinets etc... that way I only have to use one paper towel so I'm not being wasteful.
The last thing I do before going back up front is that I make sure and give everyone a firm handshake and thank them for flying with us just in case I don't get the opportunity to do so after we've parked and opened the door.
I'll tell you what, we fly some really busy people, you'd be amazed how quick most of them are up and out the door when it opens, some of them almost look like they're running!
 
Derg said:
I'll usually strip down to my underwear, eat breakfast cereal out of a bowl and patch in cartoons on my PFD. I really don't want any visitors.
Click to expand...

How does your Capt feel about that?

I am assuming passengers know when that cockpit door is shut, they don't want to see whats going on up there. At least they know enough to respect my privacy when I shut that door.
 
FlyingScot said:
How does your Capt feel about that?

I am assuming passengers know when that cockpit door is shut, they don't want to see whats going on up there. At least they know enough to respect my privacy when I shut that door.
Click to expand...

My captain loves it.

 
I've been buddy-bidding with my favorite captain since August 2014! Man that kid is awesome and a helluva rapper too.
 
Derg said:
I'll usually strip down to my underwear, eat breakfast cereal out of a bowl and patch in cartoons on my PFD. I really don't want any visitors.
Click to expand...
Underwear??...you fly for the majors!!
Now I know what the PFD is really for.
 
Derg said:
I'll usually strip down to my underwear, eat breakfast cereal out of a bowl and patch in cartoons on my PFD. I really don't want any visitors.
Click to expand...
Sure.

But you'll also do weird things like "making PAs during extended ground delays" and saying "hello" and "goodbye" to the folks. Right?
 
Markf64 said:
Underwear??...you fly for the majors!!
Now I know what the PFD is really for.
Click to expand...
I don't get this. You have to go commando to fly for the majors?

If so I need to update my resume. Where does one include this kind of info, cover letter or resume?
 
Derg said:
I'll usually strip down to my underwear, eat breakfast cereal out of a bowl and patch in cartoons on my PFD. I really don't want any visitors.
Click to expand...


Charlie-Sheen-Winning-Duh1.jpg
 
You must log in or register to reply here.
Back
Top