left behind because of gate agent
- Thread starter skyw82
- Start date
The gate supervisor and also contact your LEC's jumpseat coordinator.
Look for a red coat.
Ayork62493
GBR
Did they not want to deal with you or did they just not know how? DGS is famous for not training anyone and throwing em up at the gate. If it was a mainline flight, most likely Delta, as doug said look for the employees wearing the Red Coats.
skyw82
Well-Known Member
She didn't want to. I got there almost an hour prior too.
Cptnchia
Dissatisfied Customer
No DGS employees working above wing in ATL.
Was the flight payload restricted? Only Delta pilots are not subject to that on the mainline Jumpseat. OALs are. As far as DCI, each has their own way of dealing with W&B.
Cptnchia
Dissatisfied Customer
Was it a mainline or DCI flight?
L-16B
Well-Known Member
Guessing no chance to talk to the pilots?
skyw82
Well-Known Member
No, I just swallowed and walked away. It's ok I got on the next flight.
Think I'm over commuting, I'm even willing to move to Philly.
L-16B
Well-Known Member
Yuck. Do you live in ATL? I was just thinking how commuting on us was easy and I hope we don't lose the airways jumpseat listings
skyw82
Well-Known Member
I usually use us as my backup because it gets me in usually right or close to checkin time. Delta has a flight about 45 mins prior to us and I try and take them. That way I meet the 2 flight commuter clause restriction.
skyw82
Well-Known Member
Does delta offer the option like American where you go to myid travel to list?
Cptnchia
Dissatisfied Customer
Nope. OALs can only list at the gate. Unfortunately some agents don't like jumpseaters because that think it's unfair I've even had run ins. On one commute, had one agent who refused to allow me to jump because the flight was oversold and payload optimized. That means no Jumpseat UNLESS it's a Delta pilot. We are exempt. When I pointed that out she got nasty. So I did. Had the scheduler list me as "must ride PS." Now she had to remove a revenue pax, or, as I pointed out, "I'll just ride the Jumpseat."
Cptnchia
Dissatisfied Customer
Nope. That's not an option. Only Employees can make Jumpseat reservations. OALs have to go to the gate.
skyw82
Well-Known Member
Thanks I emailed the right person. This is the first time it's happened to me on delta. Last time was in Philly with a us gate agent.
ChasenSFO
hen teaser
Ahh...see that is gate agent for "I mismanaged time, got stressed out, forgot about you, now taking you may result in a delay which will be caused by me and I'll have to explain it". Every gate agent forgets a non-rev or jumpseater before they close out eventually. A good one says "whoops sorry" and takes the delay, a bad one tries to play it off and hopes they won't hear about it. Though a lot of gate agents are so jaded and have such job security that they simply don't care if they do hear about it and are mean on purpose.
Best to ask for a supervisor right away next time...but even then, a lot of airlines seem to promote people who they think will get stuck in the position and stay there, rather than be good at it, so he/she may also be of no help. The world of ground handling...
