I'm going on 6 years with my Strongbag. In the first year I had some of the rivets break, but they were great about providing a loaner bag while they repaired mine at no cost. It came back more reinforced than the original, and I think the new ones have this reinforcement built in. The ONLY thing that I HATE about my Strongbag, is that it is about 1" too long to fit wheels in or handle in in most overhead bins. I'm the jackass who has to put it in sideways.. and as a commuter often getting on last, it can add some stress to an already stressful commute. This issue alone would make me think twice about getting another Strongbag.