flyover
New Member
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Nope... I ride the airlines at least twice a year (going to school every six months for recurrent training plus any personal vacations that we decide to take and fly to)... Hate every minute of the flight... Crowded, noisy, smelly and the service stinks, also about 1/2 the time I end up getting a cold within a day or so of the flight because some yahoo in 21C is sick as a dog and sneezing and coughing everywhere, not to mention looks like he hasn't showered in 3 weeks... (gotta love that recirculated cabin air!)
Unfortunately sometimes riding the airlines is a necessary evil...
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You know the service is probably bad because you are mistaken for "Ah, dealing with the general public... No thanks... That's what you get when you sell a seat to any yahoo who can cough up $129... uugghh... "
It is quite amazing to see the general disdain that many employees have for customers. In fact, you almost never hear the word "customer" used by airline employees. It is definitely one of the problems of legacy carriers. Coming out of a regulated environment we started thinking of ourselves as more like public utilities. This is admittedly, a broad brush, and I think the claims of "lousy service" are overblown. Obviously the service now looks worse in comparison to 20 years ago when 45% load factors were the norm. But I'm guessing that one of the things that will come out of this debacle is a sense that an airline job only exists because of customers and not the other way around.
And I definitely enjoyed dealing with the "great unwashed" more than the 3-piece suit, entitled, medallion guys. (Oops, contempt for customers). I think I would have really enjoyed working for Southwest. But I sure enjoyed my old airline too.
Nope... I ride the airlines at least twice a year (going to school every six months for recurrent training plus any personal vacations that we decide to take and fly to)... Hate every minute of the flight... Crowded, noisy, smelly and the service stinks, also about 1/2 the time I end up getting a cold within a day or so of the flight because some yahoo in 21C is sick as a dog and sneezing and coughing everywhere, not to mention looks like he hasn't showered in 3 weeks... (gotta love that recirculated cabin air!)
Unfortunately sometimes riding the airlines is a necessary evil...
[/ QUOTE ]
You know the service is probably bad because you are mistaken for "Ah, dealing with the general public... No thanks... That's what you get when you sell a seat to any yahoo who can cough up $129... uugghh... "
It is quite amazing to see the general disdain that many employees have for customers. In fact, you almost never hear the word "customer" used by airline employees. It is definitely one of the problems of legacy carriers. Coming out of a regulated environment we started thinking of ourselves as more like public utilities. This is admittedly, a broad brush, and I think the claims of "lousy service" are overblown. Obviously the service now looks worse in comparison to 20 years ago when 45% load factors were the norm. But I'm guessing that one of the things that will come out of this debacle is a sense that an airline job only exists because of customers and not the other way around.
And I definitely enjoyed dealing with the "great unwashed" more than the 3-piece suit, entitled, medallion guys. (Oops, contempt for customers). I think I would have really enjoyed working for Southwest. But I sure enjoyed my old airline too.