Something that should never happen!!!

Pilotdude3407 said:
After picking my jaw off the floor, I stumble out that I just got hired and would be flying the RJ and never even had stepped foot inside the flightdeck and blah blah blah...anyway, he didn't get any nicer to me but he eventually let me in which incidently the F/O was nice but he didn't even look at me when I was trying to talk to him ( and no he wasn't doing ANYTHING but sitting there looking out the window) and he had the personality of a brick.
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You should have said that right away that you just got hired and are curious about what to expect when you start working. I think they might have had something going on between them that made them look so cold and distant to you. I wouldn't judge everyone just because of one occurance. Maybe next time you get to have a completely different experience. Something similar happened to me in the military once, we were flying on a C-9 and I walked up to the cockpit just to take a peek and some hotshot aircrew guy blew me off, he was like E-4 and I was E-2...:mad: for folks in the military you know how it goes sometimes :D
 
Its a shame that happened to you pilotdude. I've been flying the RJ for about 1 year now, and a few times i've had newhires riding in the jumpseat with us-as part of their pre-IOE, and i've been more than happy to answer questions and help them out.
Just this week i had another new hire FO follow me around during the walkaround, it was nice to help others out. It was a little funny though that the guy was probably twice my age-and it looked like i was an instructor from the terminal window-but it was still cool.
About 2 months ago had another new hire in the jumpseat doing the same thing-and that flight was real busy. (had to call MX after takeoff-minor lav. door problem), and the captain i was flying with was a very very senior guy who was really cool-and if i was swamped with paperwork-he would be the narrator for what i was doing for the new guy since i was busy.

Hang in there, there are alot of different people-some are just more approachable than others.
 
skidz said:
Something similar happened to me in the military once, we were flying on a C-9 and I walked up to the cockpit just to take a peek and some hotshot aircrew guy blew me off, he was like E-4 and I was E-2...:mad: for folks in the military you know how it goes sometimes :D
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Personally, I found that between E-1 and E-4 egos would often flare up the most, ridiculously enough.
 
Do most airlines have a policy that the pilot flying that leg must stand in the doorway as pax are deplaning? Is it preferred/encouraged?
 
flyTotheSky said:
Do most airlines have a policy that the pilot flying that leg must stand in the doorway as pax are deplaning? Is it preferred/encouraged?
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We are required to stand at the top of stairs and say and wave "goodbye and thanks for flying with us" as each container is downloaded from the jet.
 
rausda27 said:
They probably had a 25 minute turn scheduled in Atlanta with a concourse and aircraft swap and just wanted to get to their departure. Cut them a little slack, they are dealing with some real issues within the company right now.
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"No, Sorry Man. We've got a short turn around and have to get going."
 
Pilotdude3407 said:
I will say what I always say to this comment.....why are you still working for an airline? I understand people have bad days but as I stated before, why would you take it out on a passenger? This is your JOB...it is what you get paid to do. My dad flew for Delta for 25 years and continued to work for Delta until his 37th year when he passed away...and you know what, he never had a bad comment said about him. He was always nice to passengers...to flight attendants...ground crew...and other pilots, and before anyone argues with me, I have an old file that is filled with hand written notes that were sent in to his CP from people that appreciated his good service. This is why I get so mad at people that treat passengers bad, because it is a load of junk. Even if you have a bad day, you can still come accross as kind to other people and if you cannot muster up a good attitude for a few minutes if someone wants to talk to you about YOUR airplane then you don't have any business in this industry. Any one of you can call me crazy and say how I don't know what I am talking about and how I am wrong, but as I have said I have hard evidence in front of me that it CAN be done and therefore as I embark on my new career, I am going to keep that in mind each time the going gets tuff.

I believe this thread and more importantly this topic about attitudes has worn out its welcome on this forum....therefore I will say no more about it and it can make its way down the list.
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Well, I am not an AIRLINE pilot, and we don't have paying cutomers...so your argument that I shouldn't be doing what I'm doing doesn't fly. I was just making the point that sometimes things aren't always hunky-dory, and the crewmembers are human. We all have bad days and sometimes we don't want to interact with people anymore than we have to. I am glad that you have such a great attitude, you know coming from an airline family (as did I) that it can be great, but it's gonna have rough spots too...and not everyone is going to be the "great super, man love to fly with that guy" guy.
 
Pilotdude3407 said:
I will say what I always say to this comment.....why are you still working for an airline? I understand people have bad days but as I stated before, why would you take it out on a passenger? This is your JOB...it is what you get paid to do.
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The pilots' primary job is to fly from point A to point B safely. While giving cockpit tours and being friendly with passengers is definately both a nice thing to do and very good for the company, it's not the main reason the pilots are up there.

Reading your conversation, I can see how the captain was a less than completely friendly to you...you're poking your head into his office (by the way, on the ground I would always ask the flight attendant if s(he) would mind asking the pilots if it's alright to come up and talk to them if you're not in uniform or wearing an ID) and asking him a kind of odd question, then sounding a little evasive when he tries to figure out who you are and why you're in his cockpit. If the FO never looked at you, was he working on something? If they were busy, that would explain a lot as well.

I actually had a JC member on one of my flights who probably would have liked to come up to the cockpit, but it had been a long day of 24 minute turns and we were giving the airplane to another crew (also a 24 min turn). It wasn't possible, and I was rushing to get out of there for the next crew, so I probably wasn't as friendly as I could have been. That doesn't make me an #######, and it's not something that "should never happen"--it's something that is sometimes inevitable, and you just can't get all up in arms about it.
 
zmiller4 said:
The pilots' primary job is to fly from point A to point B safely. While giving cockpit tours and being friendly with passengers is definately both a nice thing to do and very good for the company, it's not the main reason the pilots are up there.
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See, I disagree with that. I think that is the wrong attitude. Yes the pilots JOB is to fly the plane...that is a given, however customer service is also your job. You are not robots....you are expected to be kind and curteous to passengers at all times. The reason I have this way of thinking is because I am a firm believer that if you take take an authority firgure...i.e. Captain etc and he has a good attitude and is very pleasant then it will trickle down to everyone...including the FO, the FA, ground crew and passengers. I think he should set the example and if not him then the FO. But hey...as I stated in the very first sentance of this thread, it would be received two ways and I think I have proved my point. The only reason at the moment I do not have any credibility is because I am not on the line yet. But I promise you, here in not so long a time I will be the same person you are and when I come back and say it can be done at all times then I have just as much say so as you.

I am not going to argue this with anyone else because it goes nowhere. We can agree to disagree.

Ohh and Galaxy, my apologies, I worded my comment wrong. I was not refering to you specifically to quit because I know you are in the military, I was refering to the post specifically to those that complain about being an airline pilot. Again, sorry for the misunderstanding.
 
PilotDude - you're spot on. Don't let these guys get you down . . . you will only be as bitter and miserable as you let yourself be.If any of you JC'ers ever see me in the airplane, PLEASE stop in and introduce yourself. Even if I'm busy and only have 2 minutes to talk, I'll give you that 2 minutes. If the 22 year-old Captain has a problem with it, I'll make him cry then give you the 2 minutes. This is a "people" job. So, be nice to the people!
 
mtsu_av8er said:
PilotDude - you're spot on. Don't let these guys get you down . . . you will only be as bitter and miserable as you let yourself be.If any of you JC'ers ever see me in the airplane, PLEASE stop in and introduce yourself. Even if I'm busy and only have 2 minutes to talk, I'll give you that 2 minutes. If the 22 year-old Captain has a problem with it, I'll make him cry then give you the 2 minutes. This is a "people" job. So, be nice to the people!
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Don't you mean the 23 year old Captain? ;) :laff:
 
mtsu_av8er said:
PilotDude - you're spot on. Don't let these guys get you down . . . you will only be as bitter and miserable as you let yourself be.If any of you JC'ers ever see me in the airplane, PLEASE stop in and introduce yourself. Even if I'm busy and only have 2 minutes to talk, I'll give you that 2 minutes. If the 22 year-old Captain has a problem with it, I'll make him cry then give you the 2 minutes. This is a "people" job. So, be nice to the people!
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PilotDude is spot on!

And I'm glad people like you will be at the airlines Lloyd. They need a little more older mature people that understand what customer service is and why they have a job in the first place.

Maybe, their just wasnt enough room in the cockpit......with the pilots egos and all.

What it PilotDude had been a CP?
 
Pilotdude3407 said:
What if I did know the FO...it is non of his business why I want to talk to him.
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None of his business? Sorry, but wrong attitude. You want to get into the cockpit of his airliner. That is most certainly "his business." I certainly don't think that the FO should have been rude to you like he was, but I completely understand the Captain's line of questioning. If you had come up to me and said the same thing, then I would have asked the same questions. If you had said you were a newhire pilot from the beginning, then no problem. But just saying that you want to get into the cockpit and talk with the FO without saying why? Nope, I would want more info than that.
 
PCL_128 said:
None of his business? Sorry, but wrong attitude. You want to get into the cockpit of his airliner. That is most certainly "his business." I certainly don't think that the FO should have been rude to you like he was, but I completely understand the Captain's line of questioning. If you had come up to me and said the same thing, then I would have asked the same questions. If you had said you were a newhire pilot from the beginning, then no problem. But just saying that you want to get into the cockpit and talk with the FO without saying why? Nope, I would want more info than that.
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:yeahthat:
 
Kristie said:
some pilots still have that ego boost thing going on where they think they're "king of the world".. i wouldn't think much of it.

but technically, your right... that was pretty rude and shouldn't have happened that way.
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Yeah but you can still have an oversized ego and be polite.........like me!:D
 
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