rburton164
New Member
Has anyone worked for NetJets before? They currently have a posting for Dispatchers. I was just wondering if anyone had worked in their department before and how it was? I not to versed in the 91/135 world.
NetJets Hiring
- Thread starter rburton164
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Pepwave1
Well-Known Member
Yes.
NetJets executes an average of 1200 flights per day with around 50 dispatchers on the seniority list.
I worked there through the end of training and signed my "Operational Control" letter. I worked for two weeks from home and they released a flight on my desk using "Cleared to file" 5 minutes after my shift started one morning which was filed through convective weather. I started looking for another position.
During training, GC, the "manager of training and standards" said no less than 9 times that "dispatchers aren't required at NetJets but they have them anyway to serve pilots in planning."
Flight following after a flight departs is designated to "scheduling."
The good:
pay is nice. the other dispatchers are AMAZING people with a passion for aviation and who will teach you a LOT in a short period of time. These are the kind of people I honestly wish I could work with anywhere and Everywhere.
The company:
it's a corporation who treats every other department well until it comes to Dispatch.
FOPEX:
Stands for Flight Operations and Execution.
The director of FOPEX, in my opinion, is a cross between a used car salesman and aviation executive. He's the main drive behind "Cleared to File" which is a program used for automated flight planning and flight release in violation of 91.1045(e) and basically in violation of good common sense...because "NetJets needs to hire for all economic conditions"...meaning they don't want to lay off people after hiring them. At the same time, they're trying to increase their operational tempo without enough dispatchers and really without operational control.
Managers: they reflect Ian...the guy who is the director of FOPEX. They say one thing and do another.
examples:
"Cleared to file will only operate when there is a manager on site to monitor it." Next day, Ian turns it on at 5am...and before you know it, half a dozen flights on your desk were automatically released and filed right as you came in...without human intervention to make sure the flights were safe.
"Dispatchers won't have any responsibility for flights filed with Cleared to File." Turns out the FAA still wanted every flight reviewed by a dispatcher prior to release.
"Cleared to file will operate 8-5 Monday to Friday"...along comes Ian who turns it on at 5am the next day.
It's toxic. The union contract doesn't protect anyone hired after 2016 from being replaced by automation (this is known as "scope of work")...and they have only one interest: how many flight plans can you generate in an hour.
The good: the people you work with in dispatch. they're the best people you'll meet...until they finally quit to work elsewhere because they just can't take anymore bs.
NetJets executes an average of 1200 flights per day with around 50 dispatchers on the seniority list.
I worked there through the end of training and signed my "Operational Control" letter. I worked for two weeks from home and they released a flight on my desk using "Cleared to file" 5 minutes after my shift started one morning which was filed through convective weather. I started looking for another position.
During training, GC, the "manager of training and standards" said no less than 9 times that "dispatchers aren't required at NetJets but they have them anyway to serve pilots in planning."
Flight following after a flight departs is designated to "scheduling."
The good:
pay is nice. the other dispatchers are AMAZING people with a passion for aviation and who will teach you a LOT in a short period of time. These are the kind of people I honestly wish I could work with anywhere and Everywhere.
The company:
it's a corporation who treats every other department well until it comes to Dispatch.
FOPEX:
Stands for Flight Operations and Execution.
The director of FOPEX, in my opinion, is a cross between a used car salesman and aviation executive. He's the main drive behind "Cleared to File" which is a program used for automated flight planning and flight release in violation of 91.1045(e) and basically in violation of good common sense...because "NetJets needs to hire for all economic conditions"...meaning they don't want to lay off people after hiring them. At the same time, they're trying to increase their operational tempo without enough dispatchers and really without operational control.
Managers: they reflect Ian...the guy who is the director of FOPEX. They say one thing and do another.
examples:
"Cleared to file will only operate when there is a manager on site to monitor it." Next day, Ian turns it on at 5am...and before you know it, half a dozen flights on your desk were automatically released and filed right as you came in...without human intervention to make sure the flights were safe.
"Dispatchers won't have any responsibility for flights filed with Cleared to File." Turns out the FAA still wanted every flight reviewed by a dispatcher prior to release.
"Cleared to file will operate 8-5 Monday to Friday"...along comes Ian who turns it on at 5am the next day.
It's toxic. The union contract doesn't protect anyone hired after 2016 from being replaced by automation (this is known as "scope of work")...and they have only one interest: how many flight plans can you generate in an hour.
The good: the people you work with in dispatch. they're the best people you'll meet...until they finally quit to work elsewhere because they just can't take anymore bs.
Very true
Yep. Which they can't do very well as it is. They are often releasing an hour before departure. Not very logical or effective when you can't spot potential problems only an hour before departure.
Couldn't agree more.
Or any union employees for that matter. The labor relations department is wild and thinks they are the smartest people alive.
"(he) is a cross between a used car salesman and aviation executive."
Ha! And he thinks he's super smart too. And if anyone challenges his ideology, he gets very upset.
And it's quite sad considering one of them has said that they don't agree with the way he does things. Unfortunately, everyone is led in fear and will not speak up out of fear for their job. Union employees will speak up every once in a while (another reason the company doesn't treat them with a shred of respect).
It's now on all of the time.
They heavily rely on metrics for everything. They look at average releases per hour, how many calls answered, how many calls you let roll to the next person, phone availability, ect. It was downright annoying. I care about the safety of the flights I am responsible for. Not phone metrics. I'm not a customer service rep in a call center, and I didn't appreciate being treated like one.
110% best coworkers I've ever had. Almost all of them felt the same way. If anyone is looking, do yourself a favor and stay FAR away. At least for a while. If you search NetJets in the news, there is a lot going on. NetJets is suing the pilots union for defamation. It's not a good environment there at the moment. Do I think it has the potential to get better? Yes. But it will not be in the near future.
flyingpotato
Well-Known Member
Where does the DO/ADO fit in this picture?
What is the difference between a Dispatcher's work at NJ and a Flight Support Spec. at their subsidiary, Executive Jet Management? I know how the business model is different - EJM manages planes for the owner so the aircraft owner controls everything I guess including operational control but is the Flight Specialist similar to a Dispatcher? They require a dispatch cert for their jobs.
I think EJM dispatchers do a lot more of the feasibility planning ahead of time. At NetJets, it's strictly releasing and filing flights and dealing with more immediate safety of flight concerns.
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