MRT/AOG Dispatcher

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West Star Aviation East Alton, Illinois:<BR /><P><SPAN>MRT/AOG DISPATCHER</SPAN></P> <P><SPAN>The MRT/AOG Dispatcher position is critical in answering the email / phone in order to get technicians&nbsp;on site and delivering maintenance availability by choosing the most appropriate resource (MRT or Satellite) to support aircraft requiring maintenance. The Dispatcher will field calls from the various Maintenance Control teams, or Technical Support teams that comprise the Part 135 / 91 Operations. The dispatcher will evaluate each request for mobile support for an aircraft requiring AOG or scheduled maintenance and determine from a roster of internal and external resources which resource is best suited to support the need. The Dispatcher will maintain excellent situation awareness of MRT/AOG technician duty times, geographical locations, travel time restrictions, technician, or vendor competencies, FBO facilities, 135 Operator restrictions and return-to-service requirements and other elements that will affect the scheduling and successful completion of work requested. The Dispatcher will have the authority to move resources throughout our network by any means required in support of the AOG aircraft. </SPAN></P> <UL> <LI><SPAN>Communicate effectively through phone and email with scheduling, technical support and active technicians.</SPAN></LI> <LI><SPAN>Manage pricing estimates for work related items and travel costs as required. </SPAN></LI> <LI><SPAN>Review disputed invoices with the techs/ customers.</SPAN></LI> <LI><SPAN>Establish and maintain a professional working relationship with vendors and internal departments.</SPAN></LI> </UL><P><SPAN>

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