IACRA question

Slugger

Slugger

Well-Known Member
I just tried setting up an account for iacra and I get this error "* For role [Applicant] - IACRA could not find your (Airman) record. Please double check your entries and try again."
I have the student pilot certificate/3rd class medical and I entered basically every combination of dashes, no dash, space, no space, etc.
(i.e. FF-#######, FF#######, #######).
Does anyone know what the problem is?
 
have you called or emailed them about the problem? that would be your first item of business.
 
Yeah you will need to call the help desk and give them the information to enter in. This is why I tell my students to register with IACRA weeks before the checkride since this is not the first time this has happened.
 
It happened to me, they called me the next day, really nice too. I was in HNL when it decided to crap out so I was glad it got done before my fast approaching checkride.
 
I understand what you're saying; I'm inclined to troubleshoot the problem myself before I call and embarrass myself when they inform me about some simple step I overthought/misunderstood or left out.

Seems as if you've covered all your bases, so the trusty "help desk" appears to be your next option. ;)
 
WOW! They responded to my email in under an hour!
Hello James,
There is a non bug associated with that box in IACRA. The work around is to select No certificate and register with out it. Then you can go back and add it later. If you have additional difficulties feel free to call us. Thanks.

IACRA sucks.
 
I've found it works great. If you can't get it sorted out go over it with your instructor. IACRA eliminates nearly all mistakes found on most applications. It works good and the help desk has answered every time I've called.
 
Roger said:
IACRA sucks.
Click to expand...

I'll take issue with that.

When I did my instrument checkride, the DPE was still using the paper 8710 and hand typed my temporary certificate. Said he wasn't going to use IACRA until they FORCED him t use it.

Fast forward to about day 90 after the checkride and I still hadn't received my permanent certificate. So I called the DPE, who told me to call the FSDO, who told me to call Okahoma City. Oklahoma City tells me they can't find my paperwork and to try calling the FSDO again- they think they sent the package back to the FSDO. FSDO says the person in charge of my paperwork is on vacation, call back next week. Next week, the inspector is back from vacation but can't find the paperwork, call back tomorrow. Next day, they say they don't have the paperwork, but they do have a notice that Oklahoma City found a problem with the 8710 and they're sending it back to them for correction and when they get it, they'll get it corrected & sent back to Oklahoma City and also that if I don't get my permanent certificate before the temp expires, call back and they'll issue another temp. Well, a week or so after they issued me a new temporary certificate, I checked with Oklahoma City. The FSDO still hadn't sent them my paperwork, but don't worry because they usually send everything in a big batch every couple of weeks and it was probably in the next batch. Since I tend to be the impatient type with bureaucracies, I called the FSDO and they said they were still waiting on the DPE to correct the paper 8710. It seems that when my instructor insisted on adding up my hours and filling out the 8710 himself to make sure it was done right put the wrong number in the cross country pic box, and didn't catch the mistake, and neither did the DPE who was supposed to review it before the checkride. I took that checkride in August, 2007 and I finally got my permanent certificate in January 2008.

Oh, and they MADE the DPE start using IACRA right after that (although to hear his spin on it, it was practically his idea.)

When I did my Commercial single & multi certificates this year, I used IACRA for both and got my permanent certificates within 2 weeks of each checkride.

IACRA sucks? Not hardly
 
IACRA is not the answer.

I love my FSDO, I just turned in a paper 8710. Keep rocking in the free world, Mid-west FSDOs.
 
I saw the answer posted by the OP, but just to make it clear, the work around is to select that you don't have a certificate, register, then add the certificate in when you fill out the application.
 
I'm gunna have to agree that IACRA sucks.

They did not have the airplane I took my MES listed in their program. After getting nowhere for a long time, we ended up going paper.
 
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