ComplexHiAv8r
Well-Known Member
Could this be as entertaining as Airline??
Saw a commerical that it begins Jan 12.
Can't wait for Amber's review!!!
Saw a commerical that it begins Jan 12.
Can't wait for Amber's review!!!
ComplexHiAv8r said:Could this be as entertaining as Airline??
Saw a commerical that it begins Jan 12.
Can't wait for Amber's review!!!
Callous said:I love airline. What I cant understand is how the SW customer service people are not drunk already when filming begins. After dealing with a few of these people, its amazing to me that the supervisor does not stand his/her watch at the bar.
Chris_Ford said:Of course, they'd ask for a manager, and one of my favorite lines ever [from a manager] was: "Yes, I agree, that's how it should be. But look at my nametag and look at the name of the store. Is it called Mike's? No, it's called Sears, so I do what they say." Customer proceeded to the door, tail between legs after that![]()
tonyw said:Oh, I loved steaming those types of people even more. Sure, I can get you a manager, but the answer's going to be the same. Would you still like one?
Never mind.
Next in line, please?
Chris_Ford said:...it really irks (note: correct usage!)
Chris_Ford said:Definitely, but you have to keep your cool. You lose your cool, they win automatically![]()
So it's O.K. to work over the customers that you don't like, but there's heck to pay if the company isn't nicey-nice to the employees??? [partial-sarcasm]tonyw said:When I got a rude or abusive person, I decided to play a little game. How steamed could I get them while remaining polite and not doing anything that would get me in trouble?
I'm sorry, we can't do that. Well, sure, I can get you a manager, but it's going to take a few minutes, and the answer's going to be the same. No, we can't deviate from the policy. Sorry. You're welcome to call corporate headquarters and let them know you're not happy, but until they change the policy, we can't do anything about that. I'm sorry you feel that way. I've got other people in line, is there anything else I can do for you? No? Okay, next in line please.
By the end of this conversation, they're steaming, ready to go and kill someone, but there ain't a thing they can do about it!![]()
SteveC said:So it's O.K. to work over the customers that you don't like, but there's heck to pay if the company isn't nicey-nice to the employees??? [partial-sarcasm]
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Other than "Starbucks" I have NO idea what he just said!!!FlyChicaga said:Get to the airlines, you live a soap opera. Only way to escape is to hang at Starbucks on productivity sits (far away from the crew room) and to slam-click. So it seems.
FlyChicaga said:Get to the airlines, you live a soap opera. Only way to escape is to hang at Starbucks on productivity sits (far away from the crew room) and to slam-click. So it seems.