EU's quest to end overbooking

shooter13

New Member
EU\'s quest to end overbooking

This is retarded. I don't think they realize what the airlines are going to have to do to cover themselves against these fines. I can see ticket prices going way up.

[ QUOTE ]
BRUSSELS, Belgium - European Union (news - web sites) laws came into force Thursday to offer airline passengers better compensation if their flights are overbooked, canceled or subjected to long delays.



Consumer groups have backed the new rules, which the EU hopes will force airlines to improve the quality of service. However airlines say they'll be forced to push up ticket prices to cover the compensation claims and have threatened legal action.


Senior EU officials were heading out around Europe to explain the benefits to passengers. EU Transport Commissioner Jacques Barrot was going to Charles de Gaulle airport outside Paris to talk with passengers there.


The airlines will have to pay hefty reimbursements to any passenger with a confirmed ticket who gets bumped off a flight. The fines can reach euro600 (US$780) for long-haul flights, double the limit set in 1991.


In 2002, approximately 250,000 passengers in Europe were refused boarding due to overbooking.


Similar compensation will be offered if a flight is canceled and the airline is deemed responsible. That will not apply if more than two weeks' notice is given, or alternative flights are offered at the same time.


Delays of two to four hours will require airlines to serve snacks or full meals, while delays over five hours entitle passengers to a refund and a hotel room if necessary. Return flights must be offered if the journey is no longer necessary, for example if a business meeting is missed.


Airlines won't be held responsible if cancellations or delays are caused by "extraordinary circumstances" beyond their control — such as strikes or security threats.


The rules apply to all flights taking off from airports within the EU and flights into the 25-EU nations by European airlines.


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Re: EU\'s quest to end overbooking

It always cracks me up when people proclaiming to be "consumer advocates" get things passed into law which cost the consumers money!

Rings true of the old adage, the scariest words you can ever hear are "We're from the government, and we're here to help!"
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Re: EU\'s quest to end overbooking

Wouldn't it make more sense for the airlines to say that otherwise refundable tickets cannot be refunded under 24 hours from departure time? That would allow overbooking situations to be taken care of in advance would it not? The airline could, say, call the overbooked customers in advance and ask for volunteers then?
 
Re: EU\'s quest to end overbooking

[ QUOTE ]
This is retarded. I don't think they realize what the airlines are going to have to do to cover themselves against these fines. I can see ticket prices going way up.

[/ QUOTE ]

Cool! Then airlines might actually make some money!

And Jethro who hasn't taken a shower in a week who eyes my sandwich and says, "you gonna eat that" won't be there, either! Nor will the woman who insists on telling me all about her baby and saying how cute that baby is while letting that baby scream and cry and then asks, hey, do you mind if I change his diaper here?

I would gladly pay at a c-note more if we can get rid of those guys!
 
Re: EU\'s quest to end overbooking

Ah another example of a government trying to regulate things they don't understand. So, which would they rather do? End overbooking and drive airlines out of business with reduced passenger loads or run them out of business via frivilous fines? Did they ever think to ask WHY airlines overbook? It's not because of greed since it costs Continental (as an example) at LEAST $200 per passenger bumped from a flight. If they're involuntarily bumped, it costs the price of the ticket PLUS "fair compensation." Granted they would rather risk that than Bubba and Jethro deciding at the last minute they'd rather drive the pickup than use the plane tickets, thus causing the airplane to go out with two empty seats.
 
Re: EU\'s quest to end overbooking

Overbooking is like a two edged sword. Sometimes it can get ya some additional time where you are leaving from (bonus on a vacation) or it can suck. The degree it sucks depends (at least in my experience) on how ya treat the staff. I have found that if I am courteous and helpful as much as possible to the staff they tend to be more willing to bend over backwards to help make you happy. I don't think government or consumer advocacy involvement will benefit the situation. Maybe there is a better solution but I sure don't have it....yet...guess I will have to go into aviation management for that one.
 
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