Delta lost a passenger?!?

If they cared about him so much, why did they send him alone in the first place. And on top of that, making him make a connection in ATL! Bad press for Delta none the less, and I wouldnt be surprised if they devised a no connecting clause for some special needs passengers, much like some airlines (AAC) has for UMs.
 
Definitely sounds like a slip-up on Delta's part, but I've got to agree with Kingairer. If I had a relative in poor health like that, I would definitely arrange to travel with them ... the airlines do a pretty darn good job with special needs passengers, all things considered, but ultimately people need to look out for themselves. If someone who is traveling can't do that, they ought to be accompanied.
 
I personally think that this guy slipped through the cracks. It is bad, but I don't think a guy with Alzheimer's ought to be travelling by themselves once it gets past a certain state.

As for the man who lost his wife, I don't think he should have gotten anything. Uh, hello? You were with her, you lost her, and you're blaming the airline?
 
We had good friends in the UK whose mother/grandmother had alzheimers and people who suffer from it really do need to be supervised, they are not able to really take care of themselves. I would not want my family member flying in that state on their own, especially with a connection!
 
According to this side of the house, the person didn't notify the airline that the passenger had a mental condition and was a 'special assist'.

Normally, if that notification is made, we'll categorize that passenger as a "unaccompanied minor" (at least procedure-wise).
 
Doug that is what I heard that they didnt notify Delta so they had no way of knowing they needed special assitatance.
 
Yikes. Bad family, man---they should be fined.

People with advanced Alzheimers should not be traveling alone via any means of transport. I wouldn't even put a relative in a similiar situation on a non-stop flight, let alone one connecting in ATL!
 
[ QUOTE ]
Delta spokeswoman Peggy Estes said the airline was not told of Ayala's medical condition and it cannot be held responsible for the whereabouts of every adult passenger.

[/ QUOTE ]
I agree with Delta, Doug and everyone else who said they should have notified Delta, and if they are so concerned then family should have traveled with him. My question is who was with him at LaGuardia? Shouldn't a family member or friend have been there to make sure he left LaGuardia because of his conditions?
 
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