Communications Specialist

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Life Flight Network Boise, Idaho:<BR /><div>THERE. WHEN YOU NEED US. &#174;</div><div>&nbsp;</div><div>As a leading non-for-profit air medical program, Life Flight Network sets the industry bar for excellence by perpetually evolving both in the air and on the ground. Being a part of our team means leading a career of compassion, excellence, pride, and meaning. We are dedicated, skillful professionals who thrive in a fast-paced, collaborative environment. Our people are the best and the brightest. Second to none.</div><div>&nbsp;</div><div>Are you inspired?</div><div>&nbsp;</div><div>We are recruiting for a Communications Specialist</div><div>&nbsp;</div><div>The Communication Specialist is responsible for receiving, coordinating and following through to conclusion all requests for assistance involving Life Flight Network (LFN) by using established protocols and procedures, always keeping in mind the importance of safety and exemplary customer service. The Communication Specialist will be responsible for succinctly and professionally communicating with sending and receiving facilities and their transfer centers (if applicable), LFN medical staff, 911 centers, and other members of the EMS community. </div><div></div><div>QUALIFICATIONS</div><div>&nbsp;</div>&#8226;Strong customer service skills<br />&#8226;High School Diploma or equivalent <br />&#8226;Two years experience in police, fire, or medical emergency dispatch preferred<br />&#8226;Previous air medical dispatch experience strongly preferred<br />&#8226;Medical Terminology knowledge<br />&#8226;Two way radio proficiency<br />&#8226;Skilled in multi-line phone systems<br />&#8226;Ability to respond quickly and prioritize duties in a rapidly changing environment while maintaining a professional demeanor<br />&#8226;Excellent written and verbal interpersonal communication skills primarily via e-mail and phone<br />&#8226;Ability to work under pressure in a fast-paced environment<br />&#8226;Basic map reading skills<br />&#8226;Intermediate knowledge of MS Office and general computer skills<br />&#8226;Emergency Medical Technician a plus<br /><div>&#8226;NAACS certificate required within 1 year from date of hire</div><div>&nbsp;</div><div>GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS</div><div>&nbsp;</div>&#8226;Ensure safety of all LFN aircraft and crew through continuous monitoring throughout the shift<br />&#8226;Remain at console while any LFN aircraft has rotors or propellers spinning or any flight crew is on standby<br />&#8226;Provide regular updates to crew members, communications center staff and facilities throughout the duration of transport<br /><div>&#8226;Collaborate with LFN team to make rapid decisions regarding safety and flight regulations</div><div>&nbsp;</div><div>All Communications Specialist candidates are subject to drug screening and background investigation.</div><div>&nbsp;</div><div>Communications Specialist - Benefits :</div><div>&nbsp;</div>LFN offers competitive compensation<br />Medical<br />Dental<br />Vision<br />401k<br />Life/AD&amp;D<br />Short &amp; long term disability<br />Long term care, flexible spending<br />Adoption assistance<br />Paid parental time off<br />Pet insurance<br />Tuition reimbursement<br />Paid volunteer time<br /><div>A generous paid time off plan.</div><div>&nbsp;</div><div>Life Flight Network is an equal opportunity employer.</div><div>&nbsp;</div><div>Apply online at www.lifeflight.org</div><div>&nbsp;</div><div>Job Type: Full-time</div><div>&nbsp;</div>

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