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Dassault Falcon Jet Boise, Idaho:
Dassault Falcon Jet Corp is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America, South America and the Pacific Rim countries of Asia, including the People’s Republic of China.
We currently have TWO excellent opportunities for AOG Response Coordinators. The first position is based out of our US headquarters in Teterboro, NJ and the second position will be based in our Boise, ID office location.
AOG Response Coordinators – TEB 1444
· Provide clear and concise routing of Go Team, Spares and FAS aircraft as well as any additional constraints or concerns
· Identify and communicate expected ETA and ETD of FAS aircraft and crews and coordinate with internal and external customers on trip planning issues as necessary
· Coordinate with Flight Ops for aircraft trip assignments when needed
· Coordinate with FBOs and/or airport authorities to ensure all necessary ground operations preparation are made
· Coordinate or advise the Command Center Operations Manager and/or Director on all unusual request or circumstances and in the event eligibility escalation is required
· Accept and return calls and emails in a timely manner and provide professional communications both verbally and written
· Coordinate all trip logistics for crew and passengers as required including but not limited to ground transportation, catering and special needs
· Interface with several Dassault departments as well as customers and their representatives
· Complete and send all required checklists, forms and documentation as required
· Ensure accurate and timely follow-ups including notification with internal and external customers
· Answer and redirect all inquiries in a professional manner and provide outstanding customer service and assistance
· Coordinate with Spares SPOC and ensure all logistics are handled smoothly and efficiently for AOGs
· Train/familiarize Tech Center Rep with AOG Resource Coordinator duties, responsibilities and processes
Continue reading...
Dassault Falcon Jet Corp is a wholly owned U.S. subsidiary of Dassault Aviation, France. Dassault Falcon Jet markets and supports the Falcon family of business jets throughout North America, South America and the Pacific Rim countries of Asia, including the People’s Republic of China.
We currently have TWO excellent opportunities for AOG Response Coordinators. The first position is based out of our US headquarters in Teterboro, NJ and the second position will be based in our Boise, ID office location.
AOG Response Coordinators – TEB 1444
· Provide clear and concise routing of Go Team, Spares and FAS aircraft as well as any additional constraints or concerns
· Identify and communicate expected ETA and ETD of FAS aircraft and crews and coordinate with internal and external customers on trip planning issues as necessary
· Coordinate with Flight Ops for aircraft trip assignments when needed
· Coordinate with FBOs and/or airport authorities to ensure all necessary ground operations preparation are made
· Coordinate or advise the Command Center Operations Manager and/or Director on all unusual request or circumstances and in the event eligibility escalation is required
· Accept and return calls and emails in a timely manner and provide professional communications both verbally and written
· Coordinate all trip logistics for crew and passengers as required including but not limited to ground transportation, catering and special needs
· Interface with several Dassault departments as well as customers and their representatives
· Complete and send all required checklists, forms and documentation as required
· Ensure accurate and timely follow-ups including notification with internal and external customers
· Answer and redirect all inquiries in a professional manner and provide outstanding customer service and assistance
· Coordinate with Spares SPOC and ensure all logistics are handled smoothly and efficiently for AOGs
· Train/familiarize Tech Center Rep with AOG Resource Coordinator duties, responsibilities and processes
Continue reading...