AOG Dispatch Coordinator / Aircraft Maintenance Technician

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Omni Air Transport/Aircraft Sales/Aircraft Maint Tulsa, Oklahoma:<BR /><p>Omni Aircraft Maintenance<em> </em>has been inspecting, maintain and operating aircraft since 1983. After decades of solely maintaining the in-house charter fleet for sister company, Omni Air Transport, a dedicated maintenance company was formed in 2020 backed by a nearly 40-year history of safety, reliability, and service excellence. For more information, visit omnimx.com.&nbsp;</p> <p><strong>POSITION:&nbsp; </strong>AOG Dispatch Coordinator</p> <p><strong>SCHEDULE: </strong>Full-Time</p> <p><strong>LOCATION: </strong>Tulsa, OK Preferred*</p> <p>*Will consider candidates from anywhere in the U.S.</p> <p><strong>DESCRIPTION:</strong></p> <p>Omni Aircraft Maintenance is seeking an experienced AOG Dispatch Coordinator to join our rapidly growing organization and team. The successful candidate will have experience working with Aircraft Maintenance Technicians on business jet aircraft, excellent verbal and written communication skills, strong attention to detail, be highly dependable and have a proven track record of managing multiple projects and timelines.&nbsp;</p> <p>The AOG Dispatcher position is critical in answering the email/phone to get technicians on site and delivering maintenance availability by choosing the most appropriate resource (MRO or Satellite) to support aircraft requiring maintenance. The position will also be responsible getting Work Authorizations, supplying job estimates, coordinating travel and invoicing of jobs. The Dispatcher will field calls from the various Maintenance Control teams, or Technical Support teams that comprise the Part 135 / 91 Operations. The Dispatcher will evaluate each request for mobile support for an aircraft requiring AOG or scheduled maintenance and determine from a roster of internal and external resources which resource is best suited to support the need. The Dispatcher will maintain excellent situational awareness of MRO/AOG technician duty times, geographical locations, travel time restrictions, technician, or vendor competencies, FBO facilities, 135 Operator restrictions and return-to-service requirements, as well as other elements, that will affect the scheduling and successful completion of work requested. The Dispatcher will work with the Director/Manager to move resources throughout our network by any means required in support of the AOG aircraft. Communicate effectively through phone and email with scheduling, technical support and active technicians.&nbsp; Manage pricing estimates for work related items and travel costs as required.&nbsp; Review disputed invoices with the techs/customers, bring recommendations to the Manager/Director.&nbsp; Establish and maintain a professional working relationship with vendors and internal departments.&nbsp; Help identify how to track technicians &amp; vans for improved visibility while traveling/vacations etc.&nbsp; Assist the Manager/ Director towards improved processes for collecting payments during the RTS process.</p> <p>The coordinator must be willing to travel as needed and work on-call hours as scheduled.</p> <p><strong>RESPONSIBILITIES:</strong></p> <p>Duties shall include but are not limited to the following:</p> <ul> <li>Manage vendor databases and support Quality Assurance as required.</li> <li>Establish and maintain a professional working relationship with vendors and internal departments.</li> <li>Provide regular updates on aircraft status and all support activity to all stakeholders.</li> <li>Evaluate and coordinate with scheduling, technical support, vendors, and leadership.</li> <li>Ordering Parts and coordinating shipping as needed</li> <li>Setting up Work Authorizations</li> <li>Creating Job Estimates</li> <li>Coordinating Travel Arrangements</li> <li>Calling and visiting potential clients to increase service sales</li> </ul> <p><strong>BENEFITS: &nbsp;</strong></p> <p>Omni Air Transport offers competitive pay and benefits. This includes medical, vision, dental, PTO, matching 401K, and life insurance.</p> <p><em>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</em></p>

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