A Good Dispatcher...

EIR said:
Actually looking at the wx and not filing us through the middle of a thunderstorm. Additional fuel if holding is anticipated at the destination.
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#oddlyspecific

seriously though. We have dispatcher who will file us on a canned route right through a bunchof storms and add contingency fuel, and others who will file us around them with routing which considers the current and developing weather. A little consistency would make things easier.

also, be honest. if I’m racing storms towards the airport and I text you to ask how far out they are, don’t tell me it’s clear when there’s lightning covering up the IAF.:rolleyes: We can make better strategic decisions with good info.
 
roundout said:
also, be honest. if I’m racing storms towards the airport and I text you to ask how far out they are, don’t tell me it’s clear when there’s lightning covering up the IAF.:rolleyes:
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Low quality image from the first (and last) time I asked that question.

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And for the record, we didn't get in. Ended up in Columbus for a few hours.
 
av8rsamr said:
So, we're having a discussion over on the dispatch forum about what makes a good dispatcher. Would be curious to see what y'alls take is on this from a pilot's perspective!
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My favorite dispatcher retired recently. He would email us a detailed breakdown of weather and route considerations before report time. Pictures of current and forecast weather, and anything else pertinent.
 
Commenting to see some of these.

Because y'all have your obligatory 'I"M a PiLoT"'ses, we need to have some obligatory "BuT WhaT iF YoU FiLeD FoR THIS APCH INSTD?s".

I still hate ZJX.
 
Instead of filing us right through (read filed to stay inside of) the jet steam with reported and forecast severe turbulence for 2000nm to capture an extra 20kts on the tail… how about lose those 20kts, eliminate the risk of hurting us or the airplane, and file us 50nm north or south of the proposed routing.

The dispatchers I enjoy working with actually tell us about changes in forecasts, ACARS us if something pops up, and asks/sends pireps as they can… the others don’t do any of that without being prodded.
 
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roundout said:
#oddlyspecific

seriously though. We have dispatcher who will file us on a canned route right through a bunchof storms and add contingency fuel, and others who will file us around them with routing which considers the current and developing weather. A little consistency would make things easier.

also, be honest. if I’m racing storms towards the airport and I text you to ask how far out they are, don’t tell me it’s clear when there’s lightning covering up the IAF.:rolleyes: We can make better strategic decisions with good info.
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Had a dispatcher once tell me there was a '4 mile hole' in a line of storms that stretched from Kansas to Canada. That 'hole' was also only 10 miles from the airport in which we were still located on the ground. Sky was also green, we didn't go anywhere for a bit.

Now, that's not a bag on dispatchers as generally you guys do a great job. But I'll agree with the big picture stuff others have mentioned, don't just send what the computer spits out and call it good enough. And no, I don't want to be a test pilot for that new fuel savings program.
 
For me is responding to acars messages. I know many aren't familiar with redispatch point. But waiting until 15 minutes before reaching to send you data is BS.
 
SFCC/UND said:
For me is responding to acars messages. I know many aren't familiar with redispatch point. But waiting until 15 minutes before reaching to send you data is BS.
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That actually happened to me tonight. We got an incredibly crappy brief from the DX prior to departure ("weather looks good everywhere"... "umm, what about the giant typhoon 200 miles south of our destination?") and then it took 90 minutes to get a redispatch analysis done after we requested it. Fun times.
 
Someone needs to post that ACARS screenshot from the Compass plane asked to pop the slide to avoid a tarmac delay.
 
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