A Formal Apology

Did you mention that to her? I certainly would have. Something along the lines of "If safety is such a huge focus here, why do we have unqualified people pushing back airplanes?" Hypocrites get no slack in my book.
I should've, but there were three sups there and it was the end of a long day. One of the sups is not particularly a fan of me. I think it's because of the slightly irritated tone he gets from me when he tries to micro-manage whatever ramp he happens to be on. I just don't particularly like his assumptions that I know nothing.
I will eventually address my issue with her, along with the other issues with the appropriate people. I have quite the list, but I see it all as important.
Let's start with employees respecting company policy, and then get to functioning equipment, shall we?

Maybe I'll see you tomorrow Kyle? I work the morning Sunday/Monday
I work 1400-2230 (in theory) both days. I'll probably be on the odd side (1, 3, 5), but who knows. If you know your routing or aircraft number, let me know and I'll try to stop by and say hi.
 
2) I don't understand people who go nuts about extra bags/people... The ramper last night was yelling at another ramper for attempting to put more bags on our aircraft. He seemed to really berate him! Hell, I've added bags after being pushed almost onto the taxiway. Correct the paperwork and go, with one more happy passenger at the destination...

When I worked DH, bags were life. Never leave without a bag if at all possible. Then again, MWAA gave us a hard time for allowing bag runners to add bags when the plane had pushed back into the taxilane, which is understandable. To me, if the push is just about to start and hasn't reached the taxilane, go right ahead, as long as it's not in someone else's way.
I've also gotten several rolled eyes lately when telling the crew someone added bags. I think that might have a little bit to do with peoples' hardcore, no extra bags mentality. I don't like dealing with irritated crew. Thus, why I tend to be up in the cockpit a lot giving briefings/updates, in hopes of keeping the crew from getting too irritated.


I get it constantly, an ear full for trying to add bags. I usually just turn my back and ask the crew if we can add. Usually the crew are more than happy to accept them. Everyone is so bent on pushing back on time, but I'm sorry, arriving on time at a destination without luggage is a lot worse than arriving a few minutes late with luggage. Besides, it's not a huge effort to add bags on both sides, crew and ramp. Pull up a belt loader, re-calculate, both can get annoying re-doing it again a few times, but is it really that hard? Isn't worth it? But maybe my mentality for bags being priority were founded when working with flyi, and is not recognized by the rest of the industry. As Kyle said, bags were everything at Independence.


To the Colgan captain that I talked to last night who came in on A1f and left out of A1e (sorry, I never caught your name): If you see me again I'll try to point out Kyle to you. Or sign up and PM one of us. We both would love to catch up with you for some food.
 
To the Colgan captain that I talked to last night who came in on A1f and left out of A1e (sorry, I never caught your name): If you see me again I'll try to point out Kyle to you. Or sign up and PM one of us. We both would love to catch up with you for some food.
Oh yes. Good times with the food at IAD. Some people hate the airport operations, but you have to hand it to 'em when it comes to the food. I'd say we have a pretty good selection...
We'll definitely need to grab food with you sometime.

...yeah. I'm the guy with the old light blue Independence Air shirt on, with a camera on my hip,most often seen pushing planes or picking up slack with Matt.
Luckily, I don't spend much time in the bin, but that's more because of the abovementioned 8 people unloading bags than my lack of enthusiasm/effort. No need to add more to the cluster that it already is...
 
Update:
I just got lectured the other night for running on the ramp. Apparently, that's dangerous and the Safety Coordinator would rather have 70 angry passengers because of a late departure or missed bags, than me tripping an scuffing up my knees a bit. How about appreciating some actual devotion and hard work that seems to be so lacking on the ramp? Oh well...

You don't get paid enough to run on the ramp. You barely get paid enough to walk on the ramp. You should never, ever run on the ramp. It's not worth it.

That said, it's nice to hear a ramper give a darn about his job, especially an AWAC employee. Kudos to you for that!
 
Oh yes. Good times with the food at IAD. Some people hate the airport operations, but you have to hand it to 'em when it comes to the food. I'd say we have a pretty good selection...
We'll definitely need to grab food with you sometime.

...yeah. I'm the guy with the old light blue Independence Air shirt on, with a camera on my hip,most often seen pushing planes or picking up slack with Matt.
Luckily, I don't spend much time in the bin, but that's more because of the abovementioned 8 people unloading bags than my lack of enthusiasm/effort. No need to add more to the cluster that it already is...

I've been relegated back to mornings through the start of august... so that I could have more time during the day for my sig/other. But I'll keep an eye out. Big Cosi fan myself, especially the cheap breakfast sandwiches.
 
You don't get paid enough to run on the ramp. You barely get paid enough to walk on the ramp. You should never, ever run on the ramp. It's not worth it.

That said, it's nice to hear a ramper give a darn about his job, especially an AWAC employee. Kudos to you for that!
Thanks for the appreciation.

I'm still surprised, though, at my responses when I tell people that I got lectured for running on the ramp. Is it really that dangerous?
I drive a car, I fly, I play sports, I used to run track and polevaulted, I walk around moving aircraft, I crawl up bag loaders, I rock climb, and on and on.
I do not see the danger in running, given reasonable circumstances. I see a flat, dry, grippy surface as incredibly reasonable.

After the seasons of track, I just don't see running on a flat surface as dangerous. I've fallen at my top sprint speed on vulcanized rubber, on chipped rubber, on asphalt and on concrete. As a kid, those bumps and scrapes were a way of life. Now, they're a failure of practiced coordination. I never considered running so dangerous that I shouldn't do it. I can see situations in which it it would be dangerous - running up a bag loader, running on a slippery surface, running on a rock ledge, and so on - but I cannot see how running on a flat, grippy surface could be dangerous.

On the other hand, I do see the danger posed to the company. I could fall and scrape myself up and take them to court for it and call in the emotional distress team. That's the America we live in today, wonderfully. With the lecture, of course, their liability is somewhat diminished.

Again:
[/RANT]

I seem to be good at those...

I've been relegated back to mornings through the start of august... so that I could have more time during the day for my sig/other. But I'll keep an eye out. Big Cosi fan myself, especially the cheap breakfast sandwiches.
Define mornings...
I might just come in early one day.
 
Well, think about driving. Most crashes occur not because the road is especially slick, or because you don't know what you're doing. It's more that you can't predict what the other drivers are going to do, and when you're going fast your reaction time is limited.

So when you run on the ramp, you reduce the safety margin that allows you to see a tug (or a turboprop) and react to it. YOU probably aren't going to walk straight into a tug (or a moving propeller), but that doesn't mean that the tug driver is paying attention. And the faster you're going, the less time you have to see and react to what the heck that other guy is doing.

Don't get me wrong, I think a sense of urgency out on the ramp is severely lacking almost everywhere. But from one (former) ramper to another, it's just not worth it. I don't think anyone on this board would get pissed at a ramper for walking to do his or her job!
 
You don't get paid enough to run on the ramp. You barely get paid enough to walk on the ramp. You should never, ever run on the ramp. It's not worth it.

That said, it's nice to hear a ramper give a darn about his job, especially an AWAC employee. Kudos to you for that!

HAHAHA...GOOD POINT!!

Big Cosi fan myself, especially the cheap breakfast sandwiches.

I'm all about Potbelly and Five Guys...mmmmm
 
I do appreciate the posts, I was an intern with FLYi back in spring 2005. I remember we had a mix of good and great rampers. A lot of things didn't work, but we did run around to get everything out on time. I also worked for FedEx as a general ramper for 3 years. Working IAD back then was hundreds of times better than working for FedEx. It could be fun at FDX some nights, but the company basically just yelled at us and really nickel and dimed every benefit.

I ended up leaving FDX to get on with my flying career and I'm flight instructing at the moment. I will say that few pilots really give rampers their due appreciation. The older pilots do seem to notice how much rampers do, but just realize that there are bad rampers out there that don't care, but there are a lot running their butt off to get the aircraft out ASAP. Companies usually skimp on training, have low pay and odd hours. It's a system that could use an upgrade, but sometimes that 10 minute delay is going to happen because that GPU, gate, or tug just isn't working. It's probably a $2 piece that's missing and that guy in the orange is probably just as frustrated as everyone else.

Scandinavian13, good post, it's rare that the aviation community as a whole takes 5 minutes to really talk to a ramper. Goodluck with your future endeavors.
 
I do appreciate the posts, I was an intern with FLYi back in spring 2005. I remember we had a mix of good and great rampers. A lot of things didn't work, but we did run around to get everything out on time. I also worked for FedEx as a general ramper for 3 years. Working IAD back then was hundreds of times better than working for FedEx. It could be fun at FDX some nights, but the company basically just yelled at us and really nickel and dimed every benefit.

I ended up leaving FDX to get on with my flying career and I'm flight instructing at the moment. I will say that few pilots really give rampers their due appreciation. The older pilots do seem to notice how much rampers do, but just realize that there are bad rampers out there that don't care, but there are a lot running their butt off to get the aircraft out ASAP. Companies usually skimp on training, have low pay and odd hours. It's a system that could use an upgrade, but sometimes that 10 minute delay is going to happen because that GPU, gate, or tug just isn't working. It's probably a $2 piece that's missing and that guy in the orange is probably just as frustrated as everyone else.

Scandinavian13, good post, it's rare that the aviation community as a whole takes 5 minutes to really talk to a ramper. Goodluck with your future endeavors.
Yeah, something's going on and it's not very appreciated. I keep getting an earful from the management about random things that wouldn't be an issue if I had the proper equipment.

"Don't EVER use a belt loader as a step ladder for the CRJ700 HP Air Port!!!"
Then get me a freakin ladder. Honestly, I feel more stable plugging and ripping that thing off while standing on a completely flat belt loader.

"You need to put deliminators [sic] on all of the correct points of the aircraft!!!"
Then get me the required number. By the way, they're delineators. Actually, they're better just left as cones.
[This one was a true Office Space moment, as I had three people come by to ask me why the cones weren't correctly placed on an aircraft after I had corrected it - only one of the five aircraft had misplaced cones, and only one was misplaced]

...and then there's corporate, who has a clue:
"Hey, just a quick note - all aircraft need to be connected to PCA when on the ground. Especially the SAABs. We noticed the rest do, but the one on Alpha isn't hooked up."
"Yeah, the captain declined the hookup."
"Well! If the captain declines it, don't worry about it!"

I was then lectured by some SOC lady later on (same one who lectured me for running) for not having the PCA connected. She said regardless of what the captain says, put it in and turn it on anyway. Genius...

I really don't understand that I get all kinds of lecturing and the others - who push aircraft into bag carts and belt loaders, among other more idiotic things - get a look the other way. Maybe it's because they know I'm going to understand what they're barking at me, but I tend to just find it annoying.


Most of the pilots understand what I'm going through when I walk up to the flight deck and give them an update on the situation. Most are also patient. Most realise that many of the rampers, despite years and years of service, still don't know the difference between aircraft. I had to teach a 5+ year airline employee how to dump a lav on Thursday.





Anyone who went through C20/22 Thursday afternoon/evening, thanks for your patience. C/D Ramp was a new experience for me, so it took me a while to adjust.
 
Have you brought this to managements' attention? Ever sat down with them? I emailed the first post to corporate. Not sure if it did anything though. Hopefully it got their attention.
 
You were so at my gate today... A1F?

Kyle is correct. It was me. I assume you were the one who came in around 1500? My memory of my interactions is obscured by the chaos which soon followed (Due to 6 agents, 1 lead, 1 scanner, 6 planes leaving around the same time. You do the math). But I may remember one of you asking to be hooked up to ac? If you were pushed back late, I'm very sorry! Like I somewhat stated before, its bound to happen when there is both man-power and equipment issues. Oh and I should mention management issues. While you may have been being pushed back, I was busy taking care of a erj170 with 2 worthless agents and being bitched at by two mangers and a supervisor over bag count. They thought I had counted wrong when I had not.:banghead: The pilots of that flight were awesome and very understanding. Which brings me to another point which Kyle brought up...

Thank you to all the pilots who are so understanding and patient. More and more pilots are understanding of the situation and are very patient and very nice. I'm that thinking that this is more due to the fact that they are becoming more and more used to it than anything (as I'm hearing an increasing amount of, "Oh that's O.K....we're used to it"). But regardless, I appreciate the amount of understanding and patients.

Oh and an UPDATE...Ground power at the A gates is getting worse rather than better. It seems that everyday that there's a new gate which no longer has working ground power. Management is constantly being made aware of this situation, but alas, nothing has yet been done about it. So much for conserving fuel.
 
Have you brought this to managements' attention? Ever sat down with them? I emailed the first post to corporate. Not sure if it did anything though. Hopefully it got their attention.

haha...that's pretty awesome you did that.

But true...Kyle, we really don't to compile that list of everything which is wrong send it off to corporate, and perhaps the management here, and actually sit down with them.

OH FYI, after close to 2 months, still no SIDA badge. All due to the poor HR department here. That's right, if you have seen me out there, I am actually being escorted because I have no badge.
 
Kyle is correct. It was me. I assume you were the one who came in around 1500? My memory of my interactions is obscured by the chaos which soon followed (Due to 6 agents, 1 lead, 1 scanner, 6 planes leaving around the same time. You do the math). But I may remember one of you asking to be hooked up to ac? If you were pushed back late, I'm very sorry! Like I somewhat stated before, its bound to happen when there is both man-power and equipment issues. Oh and I should mention management issues. While you may have been being pushed back, I was busy taking care of a erj170 with 2 worthless agents and being bitched at by two mangers and a supervisor over bag count. They thought I had counted wrong when I had not.:banghead: The pilots of that flight were awesome and very understanding. Which brings me to another point which Kyle brought up...

Thank you to all the pilots who are so understanding and patient. More and more pilots are understanding of the situation and are very patient and very nice. I'm that thinking that this is more due to the fact that they are becoming more and more used to it than anything (as I'm hearing an increasing amount of, "Oh that's O.K....we're used to it"). But regardless, I appreciate the amount of understanding and patients.

Oh and an UPDATE...Ground power at the A gates is getting worse rather than better. It seems that everyday that there's a new gate which no longer has working ground power. Management is constantly being made aware of this situation, but alas, nothing has yet been done about it. So much for conserving fuel.

Actually it was a 12:33 departure, and we were early off the gate. With AC and GPU. It was amazing.
 
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