A few years ago I was just a kid working through college at a large, national quick lube chain. I was physically attacked by a mentally disturbed assistant manager in front of several witnesses. I could've sued and had all my college paid for, and probably had a nice car too. But I didn't... It wasn't the fault of the business. In fact, I even testified in court on their behalf a couple of months later, when some scumbag tried to file a fake claim on us. The "victim" showed up with his "evidence" (a transmission), and I (literally right there in the court) discovered signs of his tampering with it. Case dismissed. My reward? Lunch at McDs. I was fine with it, I didn't deserve anything special - I was doing my job.
A job I had when I was fresh out of engineering school a couple of years ago was an accident investigator. The utter BS I would see people going after companies for was astounding. There is a pathetic LACK of self responsibility out in our society. It made me so sick that I eventually quit that business. Yes, there are some situations that make make persuasive arguments against tort reform (e.g. "loser pays"). But there are some good potential solutions for that as well.